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「I booked and paid for a King room with a balcony several months before our trip. When we arrived we put a room with a sort of balcony, closed in with the diners from the Cafe next door (which they owned) less inches from our room. There was absolutely no privacy whatsoever. When I initially complained I was told the Cafe shuts at 7pm so there will be no one there after that . To make things worse my card was charged for the room a second time on check in. Once we were settled I found the...

「Rene, estupendo anfrition, el hotel muy céntrico, vista muy buenas」

「トイレ、シャワーの設備がトラブルを起こしました。ただ、スタッフの対応に関しては、誠実だと感じたので、たまたま私の運が無かったのかと思えます。」

「Good location clean. Unfortunately even the slightest street noise is audible in the room. Same for light and noise from the hallway. Very friendly staff.」

「部屋が暖かく、お湯もしっかり出ました」

「The location and comfort were great at this lodging. The staff were all incredibly kind and went above and beyond for us and other guests. They were wonderfully caring toward our 18-month-old daughter, such as providing additional food items they noticed that she liked at breakfast etc. We will certainly stay here again if returning to Ollantaytambo.」

「This was a beautiful sanctuary of a hotel in sacred valley. The paths leading to your individual rooms and the flowers and trees all nestled between these gorgeous mountains was serenity at its best. Good restaurant with great drinks and food.!helpful staff.」

「Amazing host」

「Great and accommodating staff altho they should have 24 hour front desk assistance」