Well, there was no staff at all. so make sure you have a phone to call the local number provided to you. one of the phone number they send you on the email will have a wrong phone number on it. (missing a number).
the rooms are quiet small but seems to be a normal for the area.
Howie
2023 年 8 月に 1 泊滞在
8/10 (良い)
Tiffany、St Louis
2023 年 8 月 22 日
Tiffany
2023 年 8 月に 1 泊滞在
6/10 (普通)
JÓNA
家族旅行
2023 年 8 月 5 日
JÓNA
2023 年 8 月に 1 泊滞在
8/10 (良い)
Krause
家族旅行
2023 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Gutes Hotel für Durchreise
Gutes Hotel für ein oder zwei Nächte
Krause
2023 年 7 月に 2 泊滞在
6/10 (普通)
Robert
2023 年 7 月 19 日
良かった点 : 清潔度
Could have been better.
Do not like the idea of being sent a code for access. We never received any code. Hotel told us they always send out codes, but Hotels.co often do not pass them on to guests. Also sending a code by email is pointless when you are out in the hills and no Wi-Fi coverage. Tried telephoning the hotel, to receive a message try later. Really not helpful. Transpires they do not answer phone till after 1600. Would have been helpful to know that.
Robert
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Geraldine
家族旅行
2023 年 7 月 8 日
Only downside I didn’t get room number and code via email. Had to go to property to get info and hope someone was there. There was. He was very helpful.
Geraldine
2023 年 7 月に 1 泊滞在
2/10 (非常に不満)
Subramanian
家族旅行, 小さなお子様連れの家族旅行
2023 年 6 月 25 日
気になった点 : スタッフとサービス
Liked the location of the property and it was convenient. However booking a Mountain View and got the street view and they refused to change the room. Very poor customer service. Expedia let me know in this aspect too. They didn’t fix it, neither did they refund the money.
Subramanian
8/10 (良い)
Warren
グループ旅行
2023 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good
Our stay at the North Star was mostly positive. The room was large, very clean and comfortable. However, the shower in the bathroom is only enclosed by a shower curtain and requires you to squeegee the walls and floor off. An example of Scandinavian minimalism. The check in process is very nerve-racking. There is no attendant in the building, and the phone only calls to an answering machine that answered in Icelandic. Luckily, there was a Grayline tour guide checking in at the same time as we were and she was able to navigate the phone system and connect us with someone. The breakfast was a pleasant surprise that was added after our reservation and the staff at breakfast were helpful. You have to be careful on the elevator since it didn’t match up with the floor. The location was very convenient to the national park and Grundarfjordur. In Olafsvik, there is a gorgeous waterfall within walking distance and you can take a whale watch. There is also a good restaurant right across the street.