Smile Hotel Naha City Resort

Photo gallery for Smile Hotel Naha City Resort

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Desk, blackout drapes, free WiFi, bed sheets
Deluxe Twin with City View, Non-Smoking (Separate Bathroom and toilet, Two Semi-Double Beds) | Desk, blackout drapes, free WiFi, bed sheets
Superior Twin Room, Non Smoking, City View, Top Floor | Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Overview of Smile Hotel Naha City Resort

Smile Hotel Naha City Resort

3.0 star property

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
900-0033, Naha, Kume 2-32-1

Explore the area

  • Popular LocationKokusai Dori9 min walk
  • Popular LocationOkinawa Prefectural Office15 min walk
  • Popular LocationTomari Port16 min walk
  • AirportNaha (OKA)11 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Oct 15, 2021 - Oct 31, 2022.

About this area

Naha

Located near the beach, Smile Hotel Naha City Resort is in Naha City Centre, a walkable area in Naha with good shopping. Kokusai Dori and American Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senaga Island and Sunset Beach. Don't miss out on a visit to Okinawa World.

What's nearby

  • Naminouegu Shrine - 6 min walk
  • Naminoue Beach - 6 min walk
  • Kokusai Dori - 9 min walk
  • Okinawa Prefectural Office - 15 min walk
  • Tomari Port - 16 min walk

Getting around

  • Kenchomae Station - 9 min walk
  • Naha Airport (OKA) - 11 min drive

About this property

Smile Hotel Naha City Resort

3-star Naha hotel in Naha City Centre, walk to Kokusai Dori
Along with a restaurant, this hotel has a microwave in a common area and a meeting room. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.
Smile Hotel Naha City Resort offers 227 air-conditioned accommodations with coffee/tea makers and slippers. 24-inch flat-screen televisions come with cable channels. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1000 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 1600.00 for adults and JPY 800 for children
  • 1 restaurant

Restaurants on site

  • Restaurant Kafuka

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Coworking space
  • Meeting room

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 24-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 15 2021 to October 31 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: JPY 1600.00 for adults and JPY 800 for children (approximately)
  • Uncovered self parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Smile Hotel Resort
Smile Naha City
Hotel Okinawa Washington
Smile Hotel Naha City Resort Okinawa Prefecture

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 102 out of 488 reviews
5 - Excellent 21%
Rating 4 - Good. 212 out of 488 reviews
4 - Good 43%
Rating 3 - Okay. 126 out of 488 reviews
3 - Okay 26%
Rating 2 - Poor. 39 out of 488 reviews
2 - Poor 8%
Rating 1 - Terrible. 9 out of 488 reviews
1 - Terrible 2%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not helpful. The first room they gave me was terrible, smelly, dusty and aged! Moreover, the window in the room is a fake one, it is facing the lobby and can’t be opened. I asked front desk staff for another room, however they said it is a free upgrade for me...... I insisted to have the “original” room type that I booked. They refused at the beginning. I had to ask another staff to ask their manager to fix it. It took me more than 45 mins to get a room that is not smelly, but still aged and dusty. The only good thing is checkout was fast.
Stayed 2 nights in Dec 2019

4/5 Good

Stayed 4 nights in Oct 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach Bum
What I liked most was the clean bathroom and it’s always stocked with complimentary toiletries The hotel location is less than 10 minute-walk to a small beach.
Stayed 6 nights in Oct 2019

4/5 Good

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem with the room, it smelled ugly of smokers but they kindly moved me to another room.
Stayed 3 nights in Sep 2019

2/5 Poor

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Not good i don’t want to come again
Stayed 3 nights in Sep 2019