Find hotels near Ochsner Medical Complex - The Grove, Baton Rouge from ￥10,026

"The design and pictures of the hotel are nice. Our room was not the cleanest. Crumbs all over the floor. Weird stains and gunk on the walls. Our room smelled like mildew. Very musty. We kept having to spray perfume to get rid of the smell. We did not have time to switch rooms otherwise we would have. "

"I do not normally leave reviews, but I felt I needed to for this stay. I usually rely heavily on customer ratings when booking hotels, and I almost always choose places rated 8 or above. That system has never failed me until this booking. Unfortunately, this property was very poorly maintained. The AC unit in the bedroom was so loud it sounded like a lawn mower, and the bathroom plumbing made loud noises for about two minutes every time the toilet was flushed. The patio area shown in the pictures may look nice online, but it is not being kept up, and I would not expect to be able to enjoy the water area. On top of that, the outside doors from the pool area had no exterior handles, making them impossible to open from that side. The overall condition of the facility was extremely poor. Every time we went to the front desk, there was no one available and no bell to ring, so we had to call out for someone to come from the back. Inside the suite, doors would not close properly, and the place felt like it was in disrepair. We even found a hair on one of the towels. While that can happen anywhere, combined with the overall lack of upkeep throughout the property, it made the experience even more disappointing. Overall, this stay did not match the rating or the expectations set by the listing photos."

"The hotel was extremely deplorable. It reeked of urine and the rooms were very rundown. There was lipstick smeared on the door frame in our restroom. Stains all over the sealing. Door was chipping and a number knicks all over the walls. Carpet had so many stains. Used towel was left in the restroom. I trusted the name and this hotel doesn’t match what I have come to expect from the chain. Never again. "

"We loved the suppers and cocktails provided!"

"The entire hotel reeked of weed. From the lobby, up the elevator and into our no smoking room. Room was not clean. Stains and hair on the bedside lampshade. Carpet did not appear cleaned in years. There were objects under the carpet. Not small objects either. The AC didn’t cool effectively and room was sticky humid. The water did get very hot and the water pressure was excellent. So not a total loss, but not worth more than one star. Would never stay there again or recommend it to anyone. "

"Ac did not keep the room clean, toilet was backed up. I was talked to like trash when I asked about it. Received no help after complaining. Was told I couldn’t speak with a manager and asked “what do you want me to do” I paid almost $600 for this room and it was the worst place I have stayed in a very long time between attitude. Lack of cleanliness, no extra bedding for the pull out and wasn’t given any when asked. Just overall a terrible weekend. The guy that checked me on Friday night was great. That’s as far as I can say was good about our stay. Will not be back. "

"A/C didn’t work. Reported it to front desk twice and never got fixed."

"Property & room were clean. Only complaint was no coffee in room."

"I actually slept very well. Beds were very comfortable. Property itself could use some TLC"