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"Staff was great and the food was amazing. I will be back to try the spa "

"Clean room, bartender was aloof, other staff didnt seem too happy about theur job. "

"I made the reservation with no issues, everything was booked and I received a confirmation email; however, the day of they call me and said there was an issue with my card. I received 2 calls saying my card didn't go through, but when I allowed Stephanie, front desk clerk to run my card verbally, everything was fine. My daughter and I arrived and received the keys left for me in a drop box. Finally removed my things from the car, step in the room and I couldn't believe my eyes! The room I was given had dirty sheets (pictures, cracked floors with holes in it, the air conditioner unit was so loud it sounded like an airplane taking off and it had an awful smell. I took pictures immediately. We couldn't believe this! My daughter was scared to even sit on the bed and afraid that we would fall through the floor. We put towels everywhere we could sit until morning came and I had a chance to speak with the manager. He informed me that my room was given away and that they gave me what they had left! UNACCEPTABLE!! I asked for myoney back in which he said there was nothing he could do. He apologized and gave us another room that looked like a suite compared to the rat hole room I was first given. I asked again about what they were going to do about it and again I was told there was nothing they could dand that I had to contact Expedia! I'll NEVER recommend or stay at this hotel again!I would like to be considered and given a refund. Rochelle MrecittheCoal;jhoand "

"Only thing I would of wished for was a hot tub in the outdoor pool area . Super nice staff."

"N/a"

"We felt pampered and well cared for. Beautiful property, wonderful restaurants."

"Rooms were clean and organized. Great view off the balcony. Arcade was fun. One downside was the rooms, hallways, and elevators smelled like marijuana. "

"We had to ask for sheets for the sofa sleeper. Then another customer & mys lf had to ask for them to refill the breakfast foods. The ice box was broken & the milk was warm. Another ladies had to get the coffee pot for there was coffee. Also had to ask for extra towels & was treated like we were going to steal the sheets & towels. Weed smell outside & in the halls.. DO NOT RECOMMEND THIS PLACE AT ALL"

"Great stay. Clean, nice, easy, quiet and convenient."