2/10 (非常に不満)
Mary
ペット同伴の旅行, 出張, 家族旅行
2025 年 12 月 21 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was in unsanitary and unsafe condition. Roaches were discovered later during the stay, along with visible mold, holes in the ceiling above the toilet and shower, and a non-functioning smoke detector. The microwave and refrigerator were also inoperable.
These issues were reported to the front desk immediately upon discovery. Management stated they had no pest control available and that no further assistance could be provided beyond a partial room refund and a full pet fee refund if we left or they can move us to the room next door. As a result, we advised that we would be contacting Expedia to seek resolution.
The condition of the room did not match the online listing, and the environment felt unsafe. People fighting all night long throwing things. Do yourself a favor and stay elsewhere. This is the worst hotel.
Mary
2025 年 12 月に 1 泊滞在