Stunning Location, beautiful gardens, clean rooms, very comfortable beds, staff so friendly & helpful. We really enjoyed our stay!!
2026 年 3 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Chulaka
2025 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a charming hotel
2025 年 1 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Martin
2022 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tolles Ambiente, kompetentes Personal und einfach nur eine Atmosphere zum Wohlfühlen.
2022 年 1 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Arnoul
2023 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel in general, bathrooms and diner could be improved.
2023 年 7 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Paolo
2026 年 8 月 12 日
良かった点 : スタッフとサービス、設備とサービス
Il mio giudizio si riferisce alla camera che mi è stata assegnata.Era sotto il livello del suolo umida e con puzza persistente di fumo in corridoio . Ho l’impressione fosse legata all’offerta di Hotels.com che a volte mi fa pagare meno ma poi ottengo un livello inferiore
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Anne-Sofie
2024 年 12 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Classic hotel with nicely renovated rooms
To be surrounded by a garden and stay in a classic hotel with a long history was a nice experience. Just a short walk and you are downtown Nuwara Eliya. We enjoyed the tea experience with Umesh and happily bought delicious tea!
2024 年 12 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Pradeepan
2023 年 8 月 20 日
気になった点 : スタッフとサービス、施設のコンディションと設備
The location is a good spot. Apart from the porter who handled the baggage, staff were indifferent during the stay. This was especially noticed during the breakfast dining time. They lacked the attentiveness and friendliness to customers. Also good portion of the staff had very limited to limited English language for speaking
The staff were extremely slow and never listened. Multiple occasions where I ordered something from room service or in the bar, and then had to chase staff 40 minutes later. It was easier to go to reception and get it myself. I tried organising a taxi for when I checked out the next day - reception staff were incapable.
Very disappointing.
2023 年 10 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2021 年 12 月 14 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Lovely setting but very dated.
All the staff were very helpful, friendly and professional. But the hotel itself needs some serious renovation. The bathroom looks like its from the last century, the white tiles are yellow and the ceiling is mouldy. Such a shame a hotel with rich history (yes there's a whole display of it in the foyer) has fallen into its current state.
2021 年 11 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
D
2020 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Elegant and comfortable stay
Hi lovely colonial hotel just outside the town. We had one of the basic rooms but it was very comfortable and spacious - Lots of staff on hand
We eat the restaurant both night and the food was average not particularly to my taste
There are two bars and both had lovely roaring fires in the evening which was very nice to sit and have a cocktail by
2020 年 3 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Lane
2020 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay was great! They were extremely professional and the hotel itself is beautiful!
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
frederic
2020 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
hotel typiquement British au charme extraordinnaire.
Personnel extraordinnaire, nourriture de tres bonne qualité.
Nous recommandons vivement l'établissement.
2020 年 2 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Lovely property. and excellent staff. However very thin ceilings and walls. Suggest you always stay on the top floor as the ground floor is incredibly noisey with the sound from the occupants above
2019 年 11 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Ben
2019 年 10 月 19 日
気になった点 : 設備とサービス
Large rooms, nicely maintained. Good location close enough for a nice stroll through town. WiFi is terrible, very slow making it rather impossible to get work done. Overall not bad at all.
2019 年 10 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An old colonial building with lots of character and very helpful staff. Beautiful!
2019 年 9 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Khatija
2019 年 9 月 12 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Good but room had some smell n carpet was little dirty
2019 年 9 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 8 月 26 日
良かった点 : スタッフとサービス
Buffet is disappointing. Not much of a selection.
Restaurant staffs bit grumpy. Except just one waiter.
Not worth the money.
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel is absolutely beautiful! The staff were great and very helpful. The rooms are great, however they are a little dated. All of the staff were very helpful. The food was good as was the high tea in the salon. My only suggestion would be that the hotel do more to control the temperature of their wine. The hotel has a beautiful walk in wine cellar, but I think it is too warm for the wine.
2019 年 6 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 4 月 17 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Avoid
The shower has no raiser or divider so the floor area gets soaked . They offered a car & driver services saying I would have the best and be protected and their driver took me north instead of my destination in the south and dropped me in a place i did not want to be ! The refunded the trip cost but refused to refund my two nights hotel reservation at my prescribed destination ! I am still out the money !
2019 年 4 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked the billiards table,the gardens,the b at area