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"Yes, to both. "

"Unique decor. Excellent A+ customer service and support from the hotel manager and staff (Therese, Amelia and Laura). Highly recommend- we really enjoyed our stay. Everything was amazing and everyone went above and beyond. "

"Underground parking is available, short walk to train station for shuttles to Zermatt."

"This hotel is in a very convenient location, just a few minutes' walk from the train station. While the room was on the smaller side, it was perfectly sufficient for a solo traveler. A simple breakfast buffet is included, which is a nice touch. Though the amenities are a bit dated, they are fully functional. Overall, it’s a solid, dependable choice for a short trip."

"The hotel is in a great location, and the staff were very helpful and friendly."

"Every aspect of this hotel was superb. Visited Apr 2026 with my wife"

"Food was also delicious and staff was friendly and room spacious and clean"

"Proper stay with excellent spa. Would suggest irons/steamers as well as fans for people who like it cold "

"Fantastic location with a view of the Matterhorn from our balcony and conveniently located for shops and restaurants. Very nice room and breakfast with friendly and helpful staff - highly recommended."