Novato Vacations from ￥130,387

Staff is so polite and very helpful. The beds were firm-great for anyone who has a challenged back. Elevator is vintage and really neat but, not made for modern luggage and wheelchairs. Super clean-I always check! Lovely, convenient stay.

I really enjoyed my stay at 1 Hotel San Francisco. The property is chic, stylish, and perfectly located close to the water with STK conveniently right across the street. The hotel feels thoughtfully designed, ergonomically friendly, and incredibly comfortable. One of the best parts for me was how pet-friendly it is—without any extra charges or hidden fees. They even provided my puppy with a cozy bed and dishes, which was such a thoughtful touch. While it is definitely on the pricier side, the experience is absolutely worth it—I would definitely stay here again with no hesitation.

It's an older place and the rooms go from teeny-tiny to normal. Inner rooms don't have any view. The staff was nice but they are trying to sell timeshares so beware. Decent location just a couple blocks uphill from Union Square

Arrived early and my room wasnt ready but they helped get me checked in and texted me when it was ready. The staff was super friendly and they provided a glass of champagne while i sat around, that was nice. My rooms ac wasnt working but the room never got too hot or cold so i didnt complain, besides that the room was good and the bed was comfortable. I got some room credit but didnt use much of it due to the prices at the minibar, but honestly ive seen higher prices elsewhere. Parking is expensive though, if you’re driving be aware.

We loved the convivence of the location. It was extremely quiet. We did get some misinformation when we checked in about the Roof Top Bar. The front desk told us it was open at 4pm. When we tried to go up there, there was a private party until 7pm. This information was posted in the elevator but the staff did not tell us. Otherwise, a great stay. Thank you