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"Lack of setting for rooms with 2 beds parking lots rough a pot holes in parking area. Tubs aren’t checked for stoppers not much mingling with hotel staff"

"Room clean but dated. Parking is a major concern. During our stay parking extremely limited all large vechiles (trucks) had to park at side of building Friday night a truck was broken into window smashed only 2 away from us. We were scared to leave our truck overnight. Ample car parking in parking garage but trucks too big. Out door parking in front is not regulated to larger vechiles that don’t fit in parking garage. Property is located in downtown with large unhoused population "

"Broken door, broken elevator. Resteraunt never opened "

"Room was clean, staff did a follow up call to make sure nothing was wrong with the room. Parking was safe and easy access "

"We paid extra for a whirlpool tub- didn’t work Pool area & hotel In general haven’t been updated in years. Ice machines didn’t work on 2,3 floor so only one for whole hotel. Electric chargers for cars didn’t work. Towels in room were dirty. "

"Comfortable, clean with helpful staff and great restaurant. An older establishment, well maintained with a lot of history. "

"Carpet was disgusting and stains all over it. Bathroom small and gross, toilet seat was broken. Room smelled like a whole bottle of after shave was spilled. Towels were stained. Breakfast eggs were brown, fruit (bananas and tangerines) were brown and rotton!!!! Coffee cups were stained brown, clearly being run by people who don’t know how to clean anything properly or cook or have standards. Awful."

"The room was clean with a seating area and pseudo-fireplace. Staff at the desk, the cleaning, the breakfast folks all personable, friendly and engaging."

"The hotel was nice and clean. Rooms were spacious - mini kitchen was really nice. Not very sound proof. Heard our neighbours tv clearly in our room and they didn’t have it very loud. Bed side tables on either side of each bed would be helpful. (Relocated the chair side table for the night) Breakfast was ok. Not enough seating for more than 20 ish people. Nothing special and it abruptly ended when I found a long dark hair that wasn’t mine in my eggs. (Maybe a hair net for staff?). Pool was heated and son enjoyed the water slide. Happy kid is a bonus. In some regards it was good however I’m glad we only stayed one night. Not on my list to return to during our next stay in Sudbury."