Find Hotel with a Concierge in Northern New Mexico, NM

"One night. Very pleasant. "

"This was a lovely hotel to stay in with beautiful decor all throughout. The rooms were clean as well"

"This hotel is such a treat to stay at. If at all possible, get a room with a kiva fireplace. The location cannot be beat, right in the heart of Old Santa Fe and within walking distance of everything you need. The staff is attentive and professional, I even got a free upgrade unexpectedly for staying here in the past. This hotel has a nicer, smaller feel than the chain corporate hotels that you will love. I cannot say enough good things about this hotel."

"Upon arrival, we were very excited about our first time visiting New Mexico and thought we had found the perfect hotel. Unfortunately, our experience started off poorly during the check-in process. We spent about 30–45 minutes at the front desk even though there was no line or other guests waiting. The employee at the front desk asked for my ID, which I handed to him, but instead of handing it back he tossed it back to me. I immediately called him out about it. When you work in customer service, basic respect should be expected. While checking us in, he also said he could not find the second room that was included in my reservation. I explained that both rooms were booked and fully paid for at the same time when I made the reservation. Several employees then came over to check the computer, my email confirmation, and even the back office. During this process, my best friend’s credit card was also charged an additional $700. Eventually they figured out the issue. Somehow the reservation had been placed under another traveler’s name, even though it had already been paid for. We requested to have our rooms on the same floor and connecting if possible. They were able to put us on the same floor, but the connecting rooms never happened. Then on the third night, the air conditioner in our room stopped working in the middle of the night. It was an extremely miserable night, especially for someone like me who suffers from severe asthma. The heat made it very difficult to breathe"

"Fine for what it is location is great room felt old while they tried to make some upgrades. Ok for one night but would not stay again in the future for a longer stay"

"My room was great, clean and quiet. Outside the hotel was a man going thru the trash looking for food, made me sad. I found the desk clerk that checked me in was professionally polite, but not friendly. After a bit of begging on my part, I old and I was tired from driving, he did get me a room at 3:45. The other desk clerk was very friendly and personable. The lobby and halls were very clean. "

"Given how close it is to the Plaza, we found this to be a quiet hotel. It was cozy and comfortable with all the amenities we needed. Requesting a fridge and microwave helped as we had nice sitting area inside and out for snacks and light breakfast. We loved that area artists’ works were everywhere!"

"The hotel was clean and the staff were friendly and helpful."

"Great, old Adobe building with a modern spa and pool/jaccuzzi. Right next to the Loretto chapel. Amazing downtown location. It feels like stepping into history."