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"Didn't sleep very well, room temperature was very hard to maintain at a comfortable level, water glasses on table in level 1 restaraunt were dirty althought the food for dinner and breakfast was very very good."

"Lovely spacious, clean room. Good level of soundproofing, no noise from surrounding rooms. Excellent location 6mins walk from Covent Garden Tube Station & 5 mins from the Adelphi Theatre. Breakfast was good, attentive staff and the usual cooked and continental options"

"Clean and comfortable room."

"The hotel is in a great location however it's out dated! "

"The location, quality and price offered by this hotel is exceptional"

"Great location, clean rooms"

"great room lovely atmosphere "

"This was an outstanding property with the staff, especially Seun, making it wonderful and memorable! He was on the ball, reassuring, extremely helpful with my handicapped husband, and totally calming after a very rough day! If he is typical of the staff I know the place will always be great, but he truly made it for me. He will go far! Hopefully Clayton will keep promoting him up the ranks! In our entire miserable trip, his attitude and help, ended our trip successfully! Cannot give Seun enough kudos! Apparently at one point a room service order. Late that evening did not go through, and we slept hungry. Somehow, but I guess these things happen. Our experience with Seun wiped any negatives away. What a prize you have in him! He even came out from the reception desk, went to car with me to get said husband and bags AND take them to the room and ensure all was excellent. Another gentleman also helped bring in out things and was kind. I regret I did not ask his name."

"Great location and super modern and convenient "