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"Hotel was in excellent location with shops nearby and easy access to Star casino’s walkway to Southbank. "

"Had a great stay here. One of the best hotels we have stayed in. Everything was very good, breakfast was excellent, staff were so helpful particularly Lydia on reception. Great location for train station, river ferry and shops. "

"Room was clean but smelt musty. Very comfortable bed and pillows. Main pool closed due to maintenance. Pizza from cafe was terrible"

"Fantastic stay, staff was great, friendly and helpful. Location was brilliant, very comfortable and clean room. Fabulous view, would definitely come back again 👍"

"Good clean room with the basics you need including a good shower! The restaurant was humming and served a great steak and market fish of the day. "

"Ocean harbor views were fantastic "

"customer service from management was terrible! They do not value their loyal customers who have stayed there numerous times over 30 years! very disappointing. We love the actual hotel, but after this incident will find it hard to return and they just didn't care!"

"room was quite small and cramped for a standard King "

"Not as expected. Doesn’t meet the standards of a 4 star hotel."