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"The staff was kind and helpful. The rooms and hotel itself were pretty clean. It's in a heavily populated area of a major US city - you're going to hear noises from outside at night, so just know that going into it(I've seen people complaining about it in reviews). I never felt unsafe walking around the area and there were people all around at basically all hours. I'd definitely stay again."

"The staff was absolutely wonderful. My friend and I were in town for a concert, and the staff were so kind to let us store our stuff in the hotel until we were able to check in, and before we were able to get on our train home. "

"5 star rating! The vibe of the hotel is amazing and you can’t beat the location. "

"Its very good and excellent property"

"Right across Lake Shore drive from Ohio Street beach, and Navy Pier. Loved it! Parking much cheaper less than a block away! "

"Great location "

"Hotel staff were super nice. The complimentary breakfast was actually really good (even though they stopped putting out bacon after our first day). We had a clog in our sink when we arrived the first day and maintenance was up quickly to fix it. They even planned the repair for when we wouldn’t be in the room. The hotel was very clean. Only complaint was that the elevators were so slow. "

"The location in River North is perfect. The hotel is clean and the beds are comfortable. "

"Although the amenities are definitely older, the atmosphere is very good. The staffs are friendly and helpful as well. "