Find hotels near The Glen Club, Chicago from ￥14,927

"Room had a weird smell when we first walked in, the ceiling had a couple large circular stains. Other than that, the room was clean and breakfast was hot and fresh. "

"They charged me wifi without asking Staffs are pretty rude Won’t ever come back here"

"Breakfast was not included :("

"I was put into 103 was attacked by bedbugs. It took them a day and a half to move me to another room. It was a hard time to get reimbursed for the first two nights then they put me into another room that had bedbugs again I was attacked and bitten up all over. I have videos for proof and they refused to give me my refund, on top of that they were very rude. They lied about who the manager was and I never once had my sheets changed or fresh towels, and soap delivered and I stayed there for seven nights. I kept trying to get reimbursed and get my money back to check out earlier, but they kept telling me I had to speak with a manager, but the manager will never speak with me. I want to file charges and press charges and file a civil suit. "

"Absolutely nothing in the room except towels, washcloths and soap. The entrance is not ADA compliant; had to get ahead of my husband to open the door for him. I chose this hotel because it had good reviews: honestly, I don’t know how! We had to ask for a parking pass that a sign said was required to be in the car. There were some pests, but at that point we were on our last night. The beds were very low and uncomfortable. There were stains on the walls in various areas of the room (from not being cleaned well, not age related). Would not choose to stay again."

"The Glen Club is always my go to hotel when staying near Chicago. I love its more private location because it feels like a quiet retreat away from the city. Every time we have stayed there it has been peaceful, cozy, and incredibly comfortable. With only 21 rooms, the boutique atmosphere makes it feel even more exclusive and relaxing. The hotel is consistently spotless, beautifully updated, and very well maintained, and the onsite restaurant is excellent. The only things I would love to see improved are the temperature control, since you have to call the front desk to adjust it, and the elevator, which could use a refresh to better match the rest of the property. That said, these are minor compared to the overall experience. The staff has always been extraordinarily kind and helpful, and it remains the only place we choose to stay when visiting Chicago."

"Property was really bad. Staff was not helpful"

"breakfast fire don"

"The hotel is okay. It’s dated and I don’t mind that but it shouldn’t show on the floors and walls. The blackout curtains don’t work if the window can peak around them. The noise from the other guest/dogs made the night time bad."