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"Friendly and helpful staff. Room was compact, but still had enough space. Very close to airport, and has shops nearby too."

"It an excellent location for an overnight stay if you have to catch a flight out early in the morning. The room is clean and comfortable. "

"Well maintained clean rooms. Awesome breakfast. Really good spread and tasty. Very friendly check in staff and even friendlier house keeping crew. "

"Good stay"

"Service was excellent and the garden facing twin queen bed room was clean, spacious and comfortable. Great location and plenty of on and off street parking. You can walk down to the lake in five minutes. The cleaning staff stood out as friendly and professional. Great place to stay in Rotorua"

"Clean and lovely "

"All round great service"

"Great room - terrific breakfast"

"Really quick check in. Great staff in all areas. Helpful, friendly and willing to take time necessary to address questions. Tub/shower combo might be difficult for some as high step in and no grab bars on walls. Location good. Nice area to walk, short walk to waterfront. Would be happy to stay again if we return. Only one other comment, we could not get the same deal on the hotel/IHG website - expedia offer was superior, but we were in a rush and it was a last minute booking due to flight issues. "