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"Felt the hotel was a so large it lost any charm. But perfectly fine except for a rude awaking at 5:45pm with a power cut that swiched lights on in the room and cut wifi. But they did apologize and didn't charge for parking or the mini bar as a sorry."

"We liked the room and it’s kitchen facilities. The beds and pillows were very comfortable. The lobby and bar area were warm and comfortable. We liked the little complimentary nibbles they offered in the bar area. We thought the breakfast could have been better for those who may like more continental ..."

"Always wanted to stay here, enjoying the experience. Awesome facilities, especially free shuttle to get to downtown. Yet to experience the breakfast which we will go to soon."

"The location and ease with quality facilities is what sets The Grand apart."

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"Central, lovely staff. Room was great. Needed 4 glasses and towels as there were 4 guests"

"No"

"This is a very new hotel so the rooms were very clean and everything had that nice new sheen to it which I really appreciated! The beds and pillows were very comfortable which made it hard to want to leave once you got in. The location is uphill from the more central part of Auckland (about 10 mins ..."

"They didn’t explain the parking and we had to pay an extra $15 because we parked in the wrong place"

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