Find all hotels by Independent in Hotel Zone from ￥10,488

"No good fruits "

"It’s a beautiful hotel and great service. The only thing that bothered me a little is having to have the hotel wristband. I understand why, but need to figure out a better system. Go out of into town and everyone knows where U’re staying. Also, they give you 1 set of 2 card keys. 1 for elevator and 1 for room. If you have a partner, always have to go with them to get to from Or access to pool"

"The good We really enjoyed the staff and the hotel itself. The bad. Not a lot of food options for non Mexican dishes and we had zero hot water in our suite. We talked to numerous staff and they said that there was nothing they could do. We also had to ask 3 of our 7 days to have our mini bar restocked. I know these seem like minor issues but we spend a lot of money to not have a hot shower for a week. "

"Buen lugar, mucha gente y en la habitacion el agua caliente se acababa rapido"

"Soooooo...I read reviews like crazy when booking trips so thought I would leave one. To set the baseline we are pretty easy to please and take things as they come. With that said use this info as you see fit for your personnel preferences. The staff at Sunset Beach were more than accomidating!!! Great personnel touch and always engaged!! Mario was our personnel butter and wow what a great person as an individual. Always asking if everything was ok. We had a couple small room maintenance issues...

"The Staff was very helpful "

"Pros: Staff is very friendly and very attentive. The food was very good as well. The property is big and the pools are nice. They have two swim up bars, activities for families, buffet, specialty restaurant, tour desk, coffee shop, lounge area, and easy access to the beach. The location was within walking distance to several other hotels, restaurants, and shops. Cons: the room we stayed in was large and had a pool view. We had our own little patio with chairs with was nice. Because of all the...

"Very nice"

"Very nice staff"

"Everything was great. Will come to Los Tules again no problem. "