ルーム ダブルベッド 2 台 禁煙 | 羽毛の掛け布団、デスク、ノートパソコン用作業スペース、アイロン / アイロン台

ウィンゲート バイ ウィンダム チャールストン コロシアムの口コミ

2.5 out of 5

口コミ

6.4
評価 10 - 1010 件の口コミ中 266 件が非常に良い" "
評価 8 - 1010 件の口コミ中 200 件が良い" "
評価 6 - 1010 件の口コミ中 198 件が普通" "
評価 4 - 1010 件の口コミ中 159 件が不満" "
評価 2 - 1010 件の口コミ中 187 件が非常に不満" "

6.6/10

清潔度

7.4/10

スタッフとサービス

6.2/10

設備とサービス

6.2/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

Andre

家族旅行
良かった点 : スタッフとサービス
The room was very nice and updated. When they cleaned they did not clean everything correctly or at all. The building shows it's age, even the doors in the hallways. The staff was very friendly and helpful. We had a a couple issue in the room which they fixed the morning after. Accessibility to downtown and restaurants was great. Overall it was good.
2024 年 5 月に 5 泊滞在

6/10 (普通)

Franz

カップルで旅行, 家族旅行
気になった点 : 設備とサービス
Old hotel, but staff was very very nice and accommodating during check in and check out
2024 年 5 月に 1 泊滞在

6/10 (普通)

ALMETA、Augusta

2024 年 5 月に 1 泊滞在

6/10 (普通)

Annie、Los angeles

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Hotel is dated and in need of a renovation but the breakfast was very good.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Roger

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Tatum

気になった点 : 清潔度
2024 年 5 月に 3 泊滞在

6/10 (普通)

Jaime

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Edward

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Judith

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property seems old and kind of dirty. Wengot a room on the 1st floor, it was smelly, sheets and towells were wear out, stained sofa. I liked the shower though.
2024 年 5 月に 1 泊滞在

4/10 (不満)

Kayla

家族旅行
気になった点 : 清潔度、設備とサービス
Do not stay here! The desk was overwhelmed and each person returned after getting to their rooms with issues. We were not given sheets for the sofa bed. We had to seek them out. The shuttle bus driver for the airport shuttle got us sheets and ONE pillow to share with the three of us. The pillow case was wrinkled mess and I suspect it was taken out of a dirty clothes bin. The breakfast was completely amazing- however the room is so tiny that guests were lined up. The carpets were so filthy that I threw away my socks, mildew in the bathroom showers and no toilet paper. There was noise ALL NIGHT LONG. The cleaning staff carts in the morning made exiting completely I Possible with a suitcase in tow and do not expect any help whatsoever. The pool- if that is what they call it- is behind the building in a small cement slab. There is limited access to it and it is nestled inside the back loop of traffic and right next to a dumpster. The water was murky and green and completely disgusting. I’m so upset at the cost of the room in comparison to the conditions- Stay away!!!!! It’s awful here and they will not assist. A woman checked in to her room that was to have two beds and was told if she wanted two she would pay the difference. She showed the clerk her online booking and they told her that “third party sites” are cheaper but make mistakes and ultimately the hotel decides which room you are assigned. I was assigned the room that the previous guest discarded.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在

6/10 (普通)

Linda

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
First room had dirty sheets, bed had been made without changing them, floor and window sills were dirty. Carpet on second floor was very. Second room was better. Breakfast was good with variety. Staff were friendly and accommodating. Was charged $25 for early check in, 45 minutes (had been up since 3:30 am due to early flight) refunded after I showed staff the dirty sheets.
2024 年 5 月に 4 泊滞在

6/10 (普通)

Adaiah

カップルで旅行
良かった点 : スタッフとサービス
Average stay! But The staff were incredibly nice and welcoming !
2024 年 5 月に 3 泊滞在

6/10 (普通)

Christian

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Facilities are not in great physical condition. Hallways, elevators, doors, etc. were in need of serious renovation. Breakfast was disappointing and almost entirely empty. Check in and out was easy. Location convenient for airport and attractions in North Charleston.
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Jaxon

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Refused to change our reservation when my mother had to have emergency life saving surgery. Will never stay at a Wyndham again and we travel every month.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great check in
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Donald

Room did not have a refrigerator and they said that they would compensate us 50 percent for the night on that room
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Norma

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great
2024 年 4 月に 2 泊滞在

8/10 (良い)

Charles

カップルで旅行
良かった点 : 清潔度、設備とサービス
Toilet was old and shower was small
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Victoria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There wasn't a thing I didn't like about my stay. Everyone was so polite and helpful. Thank you for making my stay a very memorable and remarkable trip.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Tammylynn

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quick check in, breakfast was provided. Spent little time. At hotel due to dance competition. But friendly service
2024 年 4 月に 2 泊滞在

8/10 (良い)

Malisha

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Stay.. breakfast was good however would have liked a wider selection i had a 3 day say and all three days same selection
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

April

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is great, assuming you are visiting areas other than just the historic area. While the area right around the hotel is a bit worn looking, we felt safe. The hotel itself was clean and you can tell the employees try to make for a great experience.
2024 年 4 月に 3 泊滞在

2/10 (非常に不満)

Glenn

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hallways were dirty with used bed sheets sitting on the ground. Garbage sitting bagged in allways. Noise at all hours of the night. Staff were not in any kind of uniform so wasn't even sure if they person at front desk was part of the hotel. Lobby was dirty and pictures were not representative of the property
2024 年 4 月に 5 泊滞在

6/10 (普通)

Desiree

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Staff was great, very friendly. Cleanliness of room not so great, sheets were dirty and found a visitor under the lamp. Breakfast food was good! Overall an average place to stay if you are looking for a bed for the night and food the next morning.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

John

2024 年 4 月に 1 泊滞在

4/10 (不満)

Cayla、VIDALIA

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel cancelled my stay because we checked in later than check in time. Then charged me twice which they did fix but of course charged me the higher amount.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Shelby

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

8/10 (良い)

Nathan

良かった点 : 清潔度、スタッフとサービス
I just needed a bed and a shower in the morning. It met both of those needs.
2024 年 4 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We're delighted to hear that we could fulfill your needs for a comfortable bed and refreshing shower. We strive to provide a seamless experience, ensuring every guest feels at home. Your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay.

4/10 (不満)

Patrick

気になった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for choosing to stay with us at Wingate by Wyndham Charleston Coliseum. Your comfort is our top priority, and we regret any inconvenience you experience. We strive to enhance every aspect of your stay, ensuring a delightful experience each time you visit. We look forward to welcoming you back soon for an even more pleasant stay.

8/10 (良い)

Jatez

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to the mall and other shopping centers
2024 年 3 月に 6 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you sincerely for sharing your experience with us! We're thrilled to know you found our location convenient for your shopping needs. At Wingate by Wyndham Charleston Coliseum, ensuring our guests' comfort is our top priority. Your feedback motivates us to continuously improve our services. We hope to welcome you back for another delightful stay!

6/10 (普通)

John

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
Overall a nice stay but missing a few things for my likes.
2024 年 3 月に 3 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We truly appreciate your feedback as it helps us enhance our services. We apologize for any inconvenience caused by the aspects of your stay that did not meet your expectations. We'll take your comments into careful consideration as we strive to continually improve. We hope to welcome you back soon for an even more enjoyable stay.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and comfy
2024 年 4 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you immensely for your wonderful feedback! We are overjoyed to hear that your stay with us was nice and comfy. Providing comfort is our motto, and your satisfaction means the world to us. Your gracious words inspire us to continue our dedication to excellence. We eagerly anticipate welcoming you back for another delightful experience.

10/10 (非常に良い)

Kandice

2024 年 4 月に 2 泊滞在

6/10 (普通)

Ken

カップルで旅行
良かった点 : 設備とサービス
Room was clean but propery needs a refresh.
2024 年 4 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. We're grateful for your feedback as it helps us continually improve. Your kind words about our clean rooms warm our hearts. We apologize for any inconvenience caused by the need for a refresh. Rest assured, enhancing our property is a priority. Our goal is to provide you with a refreshing and comfortable stay on every visit.

2/10 (非常に不満)

Kimberly

2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Andrea

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel is not was it looks like on line..Nasty and dirty. I will meber stay here again. The bathroom was all nasty and the tub was rusty..nope not ever again
2024 年 4 月に 3 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for sharing your experience. We're deeply sorry for any inconvenience caused during your stay. Your feedback is invaluable as we strive for excellence. Rest assured, we're addressing the cleanliness issues promptly. Our aim is to provide utmost comfort and satisfaction to all our guests. We hope to welcome you back for a truly delightful stay.

10/10 (非常に良い)

Erica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you immensely for gracing us with your stellar review! Your satisfaction is our utmost priority, and we're thrilled to hear that your stay met your expectations. We're truly grateful for your kind words and appreciation. It's our pleasure to provide a comfortable haven where you can unwind and relax. Your feedback fuels our commitment to continuously exceed your expectations. We eagerly await the opportunity to welcome you back soon for another delightful experience.

10/10 (非常に良い)

gloria

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
It’s ok
2024 年 4 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
We are truly grateful for your positive feedback and delighted to hear that your stay at Wingate by Wyndham Charleston Coliseum met your expectations. Providing comfort is our utmost priority, and we are thrilled that you found your experience satisfactory. Your kind words fuel our passion for hospitality, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another exceptional stay soon.

6/10 (普通)

katina

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
El personal excelente pero deberían tener una vestimenta adecuada.como en todos los hoteles un uniforme o por lo menos camisa que identifique que son del hotel.En la limpieza se notaba limpio pero tenía sus detalles como pelo en el baño y bastante.Los baños son viejos. Las alfombras sucias.una de las habitaciones con olor fuerte a cigarrillo. El desayuno estaba bien y esa área estaba muy limpia.El estacionamiento amplio y con bastante iluminación. Pero no se veía seguro.El hotel es como para 1 día o 2 no más. Para ser Wyndham se espera un poco más y no pagamos barato.
2024 年 3 月に 2 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for sharing your experience with us! Your feedback helps us improve. We deeply apologize for any inconvenience caused. Rest assured, we're addressing all concerns raised, ensuring a more pleasant stay in the future. Our team strives to provide comfort and excellence in service, and we'll continue to work hard to meet your expectations. We hope to welcome you back soon for an even better experience!

4/10 (不満)

Debbra

家族旅行
Mold on shower curtain, remote didn’t work.
2024 年 3 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for sharing your experience with us. We extend our sincere apologies for any inconvenience caused by the issues with the shower curtain and remote. Rest assured, we're addressing these concerns promptly to ensure a comfortable stay for all our guests. At Wingate by Wyndham Charleston Coliseum, our aim is to provide exceptional hospitality and comfort. Your comments will guide us in delivering even better service. We hope to welcome you back soon for an improved experience.

6/10 (普通)

Peter

良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Convenient and good value. EZ access to I-26.
2024 年 3 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 30 日)
Thank you for choosing Wingate by Wyndham Charleston Coliseum for your recent stay. Your appreciation of our convenient location and value warms our hearts. Your feedback is invaluable to us as we continually aim to enhance our guests' experience. We look forward to welcoming you back for another delightful stay.

10/10 (非常に良い)

Ron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and quiet. My 2nd stay
2024 年 3 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for choosing Wingate at Wyndham Charleston Coliseum for the second time! We're thrilled to hear that you found your stay clean and quiet. Your comfort is our utmost priority, and we're delighted to have met your expectations. We appreciate your feedback and look forward to welcoming you back for another peaceful stay.

10/10 (非常に良い)

Alicia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's been absolutely wonderful staying here and I will definitely be coming back! The room was clean when I got here and the staff has been really helpful and friendly. I don't want to leave! Thank you so much.
2024 年 3 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for gracing us with your delightful feedback! We're thrilled to hear that your stay at Wingate at Wyndham Charleston Coliseum was nothing short of exceptional. Our team is overjoyed knowing that we were able to contribute to your comfort and satisfaction during your time with us. Your kind words truly fuel our commitment to providing a welcoming and enjoyable experience for every guest. We're already looking forward to your next visit with us!

6/10 (普通)

Rhonda

良かった点 : スタッフとサービス
Convenient location. Rooms were clean but worn and needed upgrades. Not a bad room for the rate.
2024 年 3 月に 2 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for choosing Wingate at Wyndham Charleston Coliseum and for sharing your experience with us. We greatly appreciate your feedback as it helps us improve our services. We're delighted to hear that you found our location convenient and our rooms clean. Your insights on the need for upgrades are valued, and we're already working on enhancing our facilities to ensure a more comfortable stay for our guests. Your comfort is our top priority and we're committed to exceeding your expectations on your next visit.

10/10 (非常に良い)

stephen a miller

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was very good thanks to all the staff
2024 年 3 月に 2 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you sincerely for your glowing review! We deeply appreciate your kind acknowledgment of our dedicated staff. Your comfort is our guiding star, and we're thrilled to have made your stay delightful. Looking forward to welcoming you back soon for another blissful experience!

10/10 (非常に良い)

Mark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They actually let us check in early after a long, brutal drive!
2024 年 3 月に 1 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for gracing us with your delightful review! It warms our hearts to know that we could ease the weariness of your journey with an early check-in. Your comfort is our utmost priority, and your kind words reaffirm our commitment to exceeding expectations. We look forward to welcoming you back for more moments of blissful relaxation.

6/10 (普通)

Robert、Auburn

Good night sleep.
2024 年 3 月に 3 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for choosing Wingate from Wyndham Charleston Coliseum for your recent stay. We are delighted to hear you had a good night's sleep, as providing comfort is our top priority. Your satisfaction is our greatest reward. We appreciate your feedback and look forward to welcoming you back soon for another restful experience.

10/10 (非常に良い)

Roberto

2024 年 3 月に 3 泊滞在
HMV Properties groupからの返信 (投稿日 : 2024 年 3 月 21 日)
Your generous praise warms our hearts! We're thrilled to have exceeded your expectations at Wingate by Wyndham Charleston Coliseum. Your satisfaction is our top priority, and we're delighted to have provided you with comfort and exceptional service throughout your stay. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We eagerly await the opportunity to welcome you back for another memorable stay.