Yu Kiroro

Photo gallery for Yu Kiroro

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In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of Yu Kiroro

Yu Kiroro

3.5 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
046-0571, Hokkaido, Akaigawa, Tokiwa 128-9

Explore the area

  • Popular LocationKiroro Resort10 min walk
  • Popular LocationTonden Farm6 min drive
  • Popular LocationMount Tengu38 min drive
  • AirportSapporo (OKD-Okadama)65 min drive

Choose dates to view prices

About this area

Akaigawa

Yu Kiroro is located in Akaigawa. Kiroro Resort and Shin Nihonkai Ferry are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ironaifuto Park and Otarunai Lake. Tonden Farm and Otaru Music Box Museum are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Kiroro Resort - 10 min walk
  • Tonden Farm - 6 min drive
  • Asarigawa Hot Spring - 30 min drive
  • Mount Tengu - 38 min drive
  • Kokusai Ski Resort - 38 min drive

Getting around

  • Kutchan Station - 39 min drive
  • New Chitose Intl. Airport (CTS) - 83 min drive

About this property

Yu Kiroro

Ski-in/ski-out hotel with a restaurant
Ski into Yu Kiroro, where you can relax in a sauna, enjoy a drink at the bar/lounge, or have a meal at the restaurant. Housekeeping is available once per stay.
Yu Kiroro offers 109 accommodations with safes and slippers. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and microwaves. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Akaigawa hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 2720 for adults and JPY 1800 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby indoor pool
  • Bicycle rentals
  • Fitness center
  • Hot springs
  • Sauna
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Ski equipment rentals
  • Ski-in/ski-out access
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Laundry detergent
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washing machine

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between May 6 and December 3.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 7000 per day
Cribs (infant beds) are available for JPY 7000 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: JPY 2720 for adults and JPY 1800 for children (approximately)
  • Crib (infant bed) fee: JPY 7000 per day
  • Rollaway bed fee: JPY 7000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Yu Kiroro Hotel
Yu Kiroro Akaigawa
Yu Kiroro Hotel Akaigawa

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 3 out of 8 reviews
5 - Excellent 38%
Rating 4 - Good. 3 out of 8 reviews
4 - Good 38%
Rating 3 - Okay. 1 out of 8 reviews
3 - Okay 13%
Rating 2 - Poor. 0 out of 8 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 8 reviews
1 - Terrible 13%

3.9/5

Cleanliness

3.6/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
GWにたまたま、外からキッズスペースに気づいた息子に行きたいとせがまれ、飛び込みで宿泊しました。 たまたま日本人スタッフがおり、対応してもらう事ができ、無事宿泊できました。 施設は温泉もあり、部屋は靴を脱いで入れて、きれいで、くつろげます。 レストランはクローズで隣のトリビュートでの朝食対応でした。 トリビュートとは連携を取れるようです。 たまたま日本人スタッフが居たので、滞在自体は問題ありませんでしたが、居なかった場合は宿泊も難しかったと思います。 金額と時期を選ぶと思うが、個人的には大満足の宿泊となりました。 キロロリゾートでステイするなら、YU KIROROにまた泊まりたいですが、価格とのバランスにもよると思います。 キッズスペースは清潔で幼児が遊ぶには最高でしたし、お風呂もそこまで広くはないけど、露天風呂もあり、良かったです。
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設とコンセプトは、5 Starのコンドミニアムです。 キロロ内の施設間の移動はホテル車で送迎、スキーバレーではスキー板とブーツを預かってくれます。 スタッフは日本人が2,3人しかいませんが、海外のリゾート気分を味わえて楽しいです。 フロント、ベル、スキーバレー、レストランゆかしの外国人スタッフはフレンドリーで心地よいサービスでした。 唯一残念なのが、レストランの日本人の方がサービスに慣れてないのか、オーダーミスが目立ちました。グラスワインの赤と白を間違えたり、頼んだメニューが来なかったり、覚えられないならメモを取るべきです。 あと椅子を引いたり、飲み物のお代わりを訪ねたりする等、ちょっとした工夫でゲストは心地よくなると思います。 今後のサービスの向上に期待しております。 施設は素晴らしいので総合的に大満足です。また来年も来たいと思います。
Stayed 1 night in Jan 2020

3/5 Okay

Traveled with family
Stayed 3 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019