Lobby
Check availability

Reviews of SnowDog Village

3.5 out of 5
SnowDog Village
19-1 Higashiyama, Niseko, Hokkaido

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 58 reviews" "
Rating 8 - Good. 9 out of 58 reviews" "
Rating 6 - Okay. 0 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from SnowDog Village on Mar 11, 2024
Hi Marcus,Thank you so much for your positive review! We are happy to welcome you back anytime. All the best

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the laundry is next level; there is a washer AND dryer as one unit in each room so you can put your things in overnight while you sleep and they are clean for the next day! If you want to cook there is a full on kitchen, dishes, stove and fridge in each room as well and Apple TV and good Wi-Fi - anything you could need really The staff really do go above and beyond. They picked us up from our airport shuttle drop off and they would take us to the mountain every day we needed! They are so accommodating Not only that, they actually let us store luggage after we checked out for the day until our next rental came up and they even dropped us with our luggage off at our next rental location. Seriously the best experience and service I’ve ever had from a stay facility. Very fair pricing- probably the best pricing in this town, and I think I will stay here each year now. Also if you like dogs they have a couple very sweet small dogs in the office. Please help this business thrive everyone; they are really the best.
Stayed 3 nights in Feb 2024
Response from SnowDog Village on Feb 28, 2024
Thank you so much Devon. What else can we say? I will pass on your positive experience to the front desk team. Just to be transparent with all future guests. Studio rooms do not have full kitchens, they do have an icebox, sink and small cooktop, but I wouldn't say it was a full kitchen. Other apartments, yes. Full kitchen. Please come back anytime!

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at SnowDog. The staff was so kind, responsive, and helped us to book ski passes, ski rentals, ski lessons, transportation, and dining during our 5 day stay. It was so nice to have a kitchen set up in our suite, and ski storage and life shuttle service, for such a great price. We would definitely recommend and stay again.
Stayed 6 nights in Feb 2024
Response from SnowDog Village on Feb 16, 2024
HI Katharine, Thank you! We are pleased your enjoyed your time with us. Please come back anytime, we are waiting for your return! All the best.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
No bus this time, was a very important part of my previous visits. Very difficult to negotiate surrounding areas.
Stayed 14 nights in Jan 2024
Response from SnowDog Village on Feb 5, 2024
HI Sean, thanks for taking the time to review our property! Could you let us know more about what you mean by no bus this time? Feel free to contact us directly via the booking email we had previously. Thank you!

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, wonderful staff!! Would love to have an outdoor hot tub, but if it needs/preferred to be solar powered I know it is challenging in the winter. Possibly a welcome beverage in the room and a small selection of tea/coffee for the first day before we had a chance to go shopping?
Stayed 5 nights in Jan 2024
Response from SnowDog Village on Feb 16, 2024
Hi Jacqueline, thank you for the positve review and suggestions. We will definitely consider your ideas and I will pass your kind words to the front desk staff. All the best!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from SnowDog Village on Feb 16, 2024
Thank you!

10/10 Excellent

Jason

Stayed 3 nights in Jan 2024
Response from SnowDog Village on Feb 16, 2024
Thanks Jason! We aim to please!

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect for my snowboarding trip. Comfortable bed, great shower, and the kitchenette and washer / dryer in unit were perfect. Staff was communicative and very helpful. There is not much around the area as far as stores or restaurants, and transportation without a car requires some planning.
Stayed 5 nights in Feb 2023

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Postcard view from apartment! Wld be good to provide bottles of water in the room.

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
This was our last stay on a short trip and it was the best, starting with the young man at reception it got better and better The apartment was 5 star quality bed facilities and the cleanliness of the bathroom was amazing The area around the village was beautiful and we were recommended to an amazing restaurant to finish the trip on a high Love to return to see it in winter
Stayed 1 night in Jul 2021
Response from Vacation Niseko on Jul 27, 2021
Hello John, Thank you for choosing SnowDog Village, and for taking the time to write a review! We are so pleased that you enjoyed the apartment amenities and that our staff started you off in the best way possible. Our aim is for guests to enjoy the natural surroundings and everything the village has to offer. We are thrilled to have met or exceeded your expectations. We look forward to welcoming you back for a fabulous winter stay in Niseko!

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
Stayed 3 nights in Feb 2020

10/10 Excellent

JM_, Houston, TX

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Snow Dog was the best choice that I made for Niseko. We had a really nice condo having one queen bed room, one bathroom, and one living room with a kichen. They have a free shuttle to Hilton and Hirafu every hour, as well as ski equipment store area! Highly recommended!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect about the property and service. Free hourly shuttle bus is an added bonus
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Snow Dog
The staff was very helpful and friendly and the shuttle service made getting around seamless. The facilities were very clean as well.
Stayed 6 nights in Jan 2020

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place makes you feel like home
It was a great place and the staff are very nice. Nothing around so you might need to prepare your needs well
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything’s good. Friendly staffs that take care our needs. Awesome environment with Onsite parking available.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely A Yes!
It was a comfortable stay with everything provided for in the apartment. A little tight for 5 but manageable for a short stay. We had 2 bedrooms to fit 4 comfortably and the 5th person was on the sofa bed which took up the entire living room space. The limited movement space was compensated by the excellent service. We felt very welcomed right from the beginning when we were greeted by Mike and he also popped in on our last day instead of us going to the reception for check out. And we just passed him the keys. Small but thoughtful gesture.
Stayed 3 nights in Dec 2019

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
This place was great! Great people. Great service. Very comfortable.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and layout of this property are excellent. Obviously a lot of thought has been put into even the smallest of details. Very comfortable and livable.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great time, even though it was short, looking to plan another trip here.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Feb 2019

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and always ready to help. have stayed there for the last 3 years
Stayed 12 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the quality of the accommodation was excellent. We are a family of 4 and the 2 bedroom apartment was perfect for our needs. Shuttle bus was efficient and easy to catch and staff were very friendly. We were on the 3rd floor of block A and a ground floor drying room for our gear would have made it perfect. We thoroughly enjoyed our stay and have no hesitation to recommend to family and friends.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. It has shuttle bus to major areas. A car would be better tho. They have free parking.
Stayed 4 nights in Jan 2019

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and clean rooms
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and in tip-top condition and everything inside was brand new. Maybe this was because I was fortunate enough to be allocated a room in a new block which I understand is only in its very first season operationally. Nevertheless, I believe that the rooms in the other blocks would be just as clean and immaculate-looking. Basically, the entire property is very well maintained and managed. Had a very comfortable stay at Snow Dog. All the staff were very friendly, hospitable and accommodating in answering my questions and attending to my requests. Kudos to all the Snow Dog staff!
Stayed 3 nights in Dec 2018

10/10 Excellent

Blair, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super awesome hotel
It is a wonderful place everything is perfect. Fantastic staff, beautiful room, tons of amenities, convenient free shuttles. Top notch!
Stayed 4 nights in Feb 2018

10/10 Excellent

Mat, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
二世谷非常棒的旅館
Everything is great! Comfort living room and bedrooms. Clean shower room. Well-equipped kitchen. Helpful staffs.
Stayed 3 nights in Jan 2018

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accommodation
Fantastic accommodation - clean, spacious, well equipped and comfortable. This accomodation is under Ski Japan and they will get you to Snow Dog on arrival and departure. Our apartment was ready and we were taken to there to check in, really fast and we were able to settle in quickly. Well equipped with oven, microwave, big fridge, coffee maker, washing machine, dryer - just like at home, so much so we decided to buy local fresh produce and cook every night. Really helpful and friendly staff. Only thing is, if you don’t have a car, to get in and out is by Snow Dog shuttle or area buses which is per hour so make sure you plan properly.
Stayed 4 nights in Dec 2017

10/10 Excellent

Heidi, Del Mar, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Very comfortable, had everything we needed and more.
Stayed 3 nights in Dec 2017

10/10 Excellent

Mike, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every respect
Staying at Snow Dog was an excellent experience all around. From being met by SkiJapan staff at every transfer point on the way there to the actual stay and then a ride to the main bus when departing. The accommodation itself is about a 10 minute bus ride to Hirafu and even less to the Hilton ski area, with a convenient bus running every hour (other than a couple of reasonable breaks). Snow Dog staff and the bus drivers are all friendly and very helpful. Some minor issues (inevitable given my length of stay) were dealt with immediately, reasonably and satisfactorily. The accommodation itself is, as is typical in Japan, smallish by Western standards, but very livable and comfortable give that it was really just a place to leave my stuff and sleep between skiing! There is nothing negative I can say about Snow Dog or my stay there, and I will definitely be returning.
Stayed 20 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, modern, well equipped, comfortable place to stay. Everything from the kitchen supplies to the beds and washer dryer were superb. Big props to skijapan for the transportation upon arrival, departure, and all times in between.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic retreat in busy Niseko
We drove into Niseko so can't comment on the shuttle service. The apartment is brand new with modern facilities such as a coffee machine and Apple TV. On one of the nights, our radiator wasn't responding and it took the staff (Alex) just 10 min to pop in to check on it although it was pretty late, around 9pm. The place is a short 7 min drive away from Hirafu and Annupuri, and there is ample parking just at the apartments. The only comment we had, which was also reflected to the staff is the green exit sign above the door can be quite bright for sleeping. Solution offered would be either to fix the exit sign (a fire safety requirement) to be less bright or offer a piece of dark cloth to cover it for those who are sensitive to light. Otherwise really no complaints and would definitely recommend.

10/10 Excellent

Kazuhiro

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても寛げるロケーションにあり落ち着いて過ごせました　時期的にドックランは閉鎖中でしたが周辺を散策する事ができ、その際に他のワンちゃん、飼主さんと何回ともなく出会い交流の機会を得ました　ニセコ宿泊は2度目ですが各地観光のベースとしての立地もあり又利用したいと思います
Stayed 1 night in May 2024
Response from 予約課：コルミエ on May 7, 2024
この度はスノードッグビレッジにご宿泊いただき誠にありがとうございます。また口コミ投稿もありがとうございます。ワンちゃんと一緒に落ち着いてお過ごしいただけたとの事大変嬉しく思います。飼い主さん同士、他のワンちゃんとの交流も楽しんでいただけて何よりです。雪が解けましたらドッグランもオープン予定です。是非夏季の休暇にまた遊びにいらっしゃってください。またのご利用お待ちしております。

10/10 Excellent

Kasper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good shuttle service to and from the slopes. We ordered breakfast packs a few days but did not expect it to come as late as it did (after noon) which meant that we did not have any breakfast on the first day of our stay. It would have been nice to know that we should have ordered it a day in advance for it to be available on the next day’s morning.
Stayed 5 nights in Feb 2024
Response from SnowDog Village on Feb 28, 2024
Hi Kasper, thanks for the positive review! Generally, guest service requests like breakfast packs are ordered at least 4 days prior to arrival in order to have the groceries delivered to SnowDog Village. I will speak to the Guest Service team or the Front Desk to see how this situation was handled so there is not a shortfall in expectation with yourself or other future guests. All the best!

8/10 Good

takanori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設内の居酒屋さんが、味もコスパも良いです！事前に予約必須です！
Stayed 3 nights in Feb 2024

10/10 Excellent

KANA

Traveled with group
Stayed 3 nights in Feb 2024
Response from SnowDog Village on Feb 16, 2024
HI Kana,Thank you for taking the time to review your stay! We appreciate it. Please come back anytime. All the best!

10/10 Excellent

Tomo

Stayed 9 nights in Dec 2023
Response from SnowDog Village on Feb 16, 2024
Well noted and thank you for the review Tomo!

10/10 Excellent

GROSE, Fort Meade

Stayed 9 nights in Dec 2023
Response from SnowDog Village on Feb 16, 2024
Hi Grose, Thank you! We appreciate your time to post a rating! All the best!

10/10 Excellent

Yoshifumi, Itabashiku

Stayed 5 nights in Dec 2023

10/10 Excellent

hiroyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

かずひろ

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
犬にもとても寛容ですごく快適に過ごせました。 人数多いとテーブルが少し小さかったかな。くらいです。
Stayed 1 night in May 2023

10/10 Excellent

Winky Wai Kwan

Stayed 3 nights in Mar 2023

10/10 Excellent

PuiPui Davila

Stayed 6 nights in Feb 2023

10/10 Excellent

Yoshifumi, Itabashiku

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新しく部屋も綺麗で、宿泊棟の入口前に車を駐車出来るのは良かったです。 スタッフさんの感じも良かったです。 また利用します。 ありがとうございました。
Stayed 5 nights in Jan 2023

10/10 Excellent

KAEKO

Stayed 1 night in Sep 2022

10/10 Excellent

Norihisa

Stayed 2 nights in Aug 2022

10/10 Excellent

Koji

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回２回目の利用になります。犬OKとは思えないくらい綺麗で清潔なお部屋です。箸、食器、調理器具など調味料以外は全てそろっており、周囲の直売所などで買った食材を調理して食べました。何より犬に優しい施設の対応が嬉しく、リラックスして過ごすことができました。また来たいと思います。
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021