2/10 (非常に不満)
Jonathan
グループ旅行
2025 年 8 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If I could give zero stars I would, Expedia needs to drop these guys from their list of hotels immediately! I booked online the previous thursday, one week in advance, and than called within four days before my stay to cancel my stay and they told me that they would be keeping my whole booking fee of $228 something about you only get a 48 hour window of cancelation which is abaolutely unacceptable! talked to two expedia reps and two expedia supervisers whom tried everything in their power to talk to the owners to get my money back. And or a discount for a future stay and or fifty percent return fee, And they wouldnt reconsider, listwn to my explanation as why I cancelled, qnd simply would not budge. They wer very rude, disrespectful, and very immature, and uncomindating for those with disabilities that are new clintelle. I would avoid this hotel at all costs, they are scammers and their buisness needs to be closed down already and an investigation neess to be launched against them!
Jonathan
2025 年 8 月に 1 泊滞在
