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Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property

Choose dates to view prices

Located close to Fashion Outlets of Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥14,163
￥17,599 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(10 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, River View

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Room amenity

Premium Room, 1 King Bed, River View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in La Salle, a neighborhood in Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG is in the suburbs and on a river. Rainbow Bridge and Clifton Hill are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and American Falls. Fashion Outlets of Niagara Falls and Cave of the Winds are two other places to visit that come recommended. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Niagara Falls travel guide
Map
14304, NY, Niagara Falls, 7001 Buffalo Avenue

What's nearby

  • #niagara #canada #falls Não é a primeira vez que visito Niagara Falls e é sempre uma emoção ver este espetáculo da natureza. Fizemos o passeio ao interior das cataratas (Journey Behind the Falls) e ponto de Observação em baixo. À noite, após o jantar, fizemos nova visita às quedas de água para as vermos iluminadas.
    Niagara River
    18 min walk - 1.5 km
  • Restored Marsh, Buckhorn Island State Park, Grand Island, New York
    Buckhorn Island State Park
    1 min drive - 1.8 km
  • Niagara Falls, New York, USA.; Shutterstock ID 462591991
    Niagara Falls State Park
    5 min drive - 7.6 km
  • View of Rainbow Bridge connecting USA and Canada near Niagara Falls in autumn
    Rainbow Bridge
    6 min drive - 9.0 km
  • American Falls at Niagara, New York
    American Falls
    7 min drive - 9.0 km

Getting around

  • Niagara Falls Station
    14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    11 min drive

Restaurants

  • McDonald's
    4 min drive
  • Chic-Fil-A
    3 min drive
  • Starbucks
    3 min drive
  • Dunkin'
    3 min drive
  • Taco Bell
    4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Hotel near Fashion Outlets of Niagara Falls
Located close to Niagara Falls State Park and Rainbow Bridge, Crowne Plaza Niagara Falls NY Riverside by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Meeting rooms, an elevator, and a TV in the lobby
  • A computer station, smoke-free premises, and a banquet hall
  • Guest reviews say great things about the dining options and helpful staff
Room features
All 141 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on Mar 24, 2026 start from ￥14,163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls NY Riverside by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per night. Extended parking is available for a fee.

What time is check-in at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Niagara Falls NY Riverside by IHG located?

Located in La Salle, this hotel is 2.1 mi (3.4 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Niagara Falls State Park and Rainbow Bridge. American Falls and Cave of the Winds are also within 6 mi (10 km).

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Reviews

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

7.4

Good

7.6

Cleanliness

6.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 105 out of 1002 reviews

Reviews

10/10 Excellent

Dakota

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing great staff service quality and prime location
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site was convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Sheryle

Liked: Amenities
Great in- house restaurant, beautiful view of Niagara River, quiet and great room! Easy drive to the Falls but not so close as to be in an overcrowded area.
Stayed 2 nights in Oct 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms are dated and need updating But was clean and comfortable beds Great and easy access to the falls
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, everything very good
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. The pillows are so comfortable I wanted to steal one. Breakfast was excellent! Nice views from the dining room. We will stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Seka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! And the location is 100% what we were looking for.
Stayed 2 nights in Sep 2025

8/10 Good

Trina

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room and beds were comfortable. Lobby was nice and restaurant right on the property Our radiator fan in the room was very loud. Like the fan needed oil. I know if I would’ve complained they would have switched my room but it was already late. Staff is super friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Brientha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff were incredibly helpful and polite, the pool was great, and WiFi worked very well. My whole family enjoyed this hotel and felt very safe. It took us less than 10 minutes to get to the falls or the nearest wal mart (in different directions) making it a fantastic experience overall. The beds in our room were a bit lumpy, but overall not horrible. Would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great room, great view, great food, great service
Stayed 1 night in Mar 2025

10/10 Excellent

KEYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the room was clean
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of the river. We had noisy neighbors both nights, not your fault.
Stayed 3 nights in Sep 2025

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Shower room doesn’t vent well
Stayed 2 nights in Nov 2025

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, room comfort
Stay was ok... Our room was pretty worn with rips in carpet, stained counters and rips in the bed frame . It was nice to look out at the river. I wasn’t happy with them holding 100.00 for “ incidentals “ and paying 10.00 a day to park in their parking lot. Location was good for what we were visiting for.
Stayed 2 nights in Oct 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
View of river easy parking
Stayed 2 nights in Jul 2025

10/10 Excellent

Jac'Quita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. Easy to check in and out and great customer service. Will visit again!
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Location on the edge of the river, pool view room had view of river also! Clean, inviting surroundings throughout.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Would not hesitate to recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Jongmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for our family trip.

Nice scene from hotel room. Great facilities including a pool. Pet friendly. We loved it and will go again.
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff was very nice!
Stayed 1 night in Aug 2024