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"It is a beautiful hotel but it was dirty and not maintained. House keeping was not good, they left our door ajar and add the "I'm out" door flag to the door. Sheets were not changed, trash cans were not emptied. We had to ask for toilet paper. No shampoo or soap in the room the first night. The area was loud with construction and homeless people. Emilia and Sebastian were fantastic at the bar and restaurant. It needs a good cleaning, a cleaning routine, new house keeping rules and a refrigerator in the room. Thankfully I brought a cooler with me. Over priced for what we experienced"

"Clean and comfortable. Close to the sirport but quiet."

"Clean room, comfortable bed, variety of breakfast options. The only thing I would have changed is adding an ice machine - as a Canadian visitor, I understand this is less common in hotels across the pond :)"

"Hotel well positioned. Room not as I was expecting as booked a deluxe queen room with river view. Room did have queen beds but didn't have a huge amount of space. We couldn't pass each other in the gap between the bed & the wardrobe. River view wasn't great just managed to see some of it on left top of window. I would have classed that as restricted view. On Sunday breakfast was a bit of a challenge as they ran out of most things and it took a while for the staff to refill. Maybe too many people arrived at the same time. Nonetheless it was a nice hotel just check your room is as described. "

"Wonderful hotel. Centrally located near shopping transit and sites. Airport coach stops right outside. Staff very helpful. And breakfast buffet was excellent."

"Very clean"

"No free coffee ! Only instant coffee in The gallery on each floor. The rooms have no dresser to put your clothes in. Only a closet to hang stuff. Shower floor very slippery ! Need a mat"

"Amazing castle hotel experience, in simple terms. Impeccably maintained castle with very helpful staff (Amir at check in was especially helpful as we got there around 0900, way ahead of checkin time). The rooms were nice for a hotel of this kind nothing outstanding. The breakfast for €15 per person was sumptuous and well laid out. The on premise restaurant is also very good. An amazing 1 night stay for.my wife n I, that we enjoyed greatly."

"Clean room"