expedia
Photo gallery

The Towers at Lotte New York Palace

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
375 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Rockefeller Center
    5 min walk
  • Popular Location
    Museum of Modern Art
    6 min walk
  • Popular Location
    Radio City Music Hall
    7 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    11 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Luxury Room, 2 Queen Beds, Tower

    4.8/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Luxury Room, 1 King Bed, Tower

    4/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

New York

Located in New York's Midtown neighborhood, The Towers at Lotte New York Palace is in the city center and near a metro station. Museum of Modern Art and Radio City Music Hall are cultural highlights, and some of the area's notable landmarks include St. Patrick's Cathedral and Rockefeller Center. Consider St. James Theatre for a night out, and don't miss Central Park Zoo if you're traveling with kids. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Rockefeller Center - 5 min walk
  • Popular Location
    Museum of Modern Art - 6 min walk
  • Popular Location
    Radio City Music Hall - 7 min walk
  • Popular Location
    Grand Central Terminal - 10 min walk
  • Popular Location
    Chrysler Building - 12 min walk

Getting around

  • New York Grand Central Terminal Station - 11 min walk
  • 51 St. Station - 6 min walk
  • New York, NY (LGA-LaGuardia) - 11 min drive

Restaurants

  • Serves breakfast and lunch.
  • Serves dinner.

About this property

The Towers at Lotte New York Palace

Family-friendly New York hotel in Midtown, walk to 5th Avenue
Along with 5 bars/lounges, this smoke-free hotel has a health club and valet parking. Free WiFi in public areas and a free area shuttle are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite. All 176 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and plasma TVs with cable channels. Other amenities available to guests include pillowtop beds, iPod docks, and 24-hour room service.
The Towers at Lotte New York Palace offers 176 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Public areas are equipped with complimentary wired and wireless Internet access. This 5-star property offers access to a business center. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. This luxury hotel also offers a health club, spa services, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.
The Towers at Lotte New York Palace is a smoke-free property.
Recreational amenities at the hotel include a health club.

Policies

Check-in

Check-in between 3 PM - 2 AM

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets stay free
  • Dogs only

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 26 per person (approximately)
  • Valet parking fee: USD 80.00 per night
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace
  • The Towers At Lotte York York
  • The Towers at Lotte New York Palace Hotel
  • The Towers at Lotte New York Palace New York
  • The Towers at Lotte New York Palace Hotel New York

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 80.00 per night
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 7 AM–11:30 AM on weekends: USD 16-26 per person
  • 5 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • DVD player
  • Free area shuttle
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Braille signage

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Health/beauty spa
  • Zoo

Where to eat

  • Serves breakfast and lunch.
  • Serves dinner.
4.6

Exceptional

5 - Excellent
281
4 - Good
63
3 - Okay
22
2 - Mediocre
8
1 - Poor
1
4.7
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

Private lobby was nice, free water bottles and self serve champagne

Stayed 3 nights in Oct 2019

5/5 Excellent

Stayed 4 nights in Oct 2019

5/5 Excellent

We love the Towers... the exclusive stay was Amazing... Everyone goes over and above

Stayed 2 nights in Oct 2019

4/5 Good

Stayed 3 nights in Oct 2019

5/5 Excellent

Excellent service by all staff at the ‘Tower’s’ Everyone goes that quick extra mile to make you feel special & make your stay enjoyable. I could go on & on, but the easiest way to sum it up is there are NO negatives ONLY positives.

Stayed 6 nights in Sep 2019

Tell us how we can improve our site