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Reviews of The Mercer

4.5 out of 5
The Mercer
147 Mercer St, New York, NY

Reviews

9.8

Exceptional

Rating 10 - Excellent. 105 out of 117 reviews" "
Rating 8 - Good. 5 out of 117 reviews" "
Rating 6 - Okay. 4 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee, Larkspur

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood.
Stayed 2 nights in Apr 2024

6/10 Okay

aynur

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

andrew

Traveled with partner
A little run down since we last stayed
Stayed 5 nights in Apr 2024

10/10 Excellent

Brian

Great location and hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Mercer! Our third stay at this lovely hotel. Very clean, elegant and responsive to our needs.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jisook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sara

Stayed 3 nights in Dec 2023

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 ⭐️ all the way around! Accommodations, cuisine, cocktails and amenities- PERFECTION!
Stayed 1 night in Mar 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice lobby to hang in. Excellent bar. Comfortable rooms and super water pressure.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very good staff - happy and helpful
Stayed 1 night in Feb 2024

10/10 Excellent

Richard, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, inviting.. clean.. good vibe, step ourside and shop.
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place. nothing but perfect
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John, Fairfield

Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reservations at The Mercer Hotel on Feb 15, 2024
We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We look forward to welcome you back in the near future.Kind regards,

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Reservations at The Mercer Hotel on Feb 15, 2024
We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We look forward to welcome you back in the near future.Kind regards,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Reservations at The Mercer Hotel on Feb 15, 2024
We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We look forward to welcome you back in the near future.Kind regards,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Reservations at The Mercer Hotel on Feb 15, 2024
We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We look forward to welcome you back in the near future.Kind regards,

10/10 Excellent

Jalila

Stayed 6 nights in Dec 2023
Response from Reservations at The Mercer Hotel on Feb 15, 2024
We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We look forward to welcome you back in the near future.

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Linda

Stayed 5 nights in Dec 2023
Response from The Mercer Hotel on Feb 15, 2024
Dear Ms. Lea,We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We hope to welcome you back in the near future.Kind regards,Dennis GamarraReservations

10/10 Excellent

Marco

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Stayed 2 nights in Dec 2023
Response from Reservations at The Mercer Hotel on Feb 15, 2024
We thank you for your stay at The Mercer Hotel and hope it was a pleasant stay. We look forward to welcome you back in the near future.Kind regards,

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spacious and cozy
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were wonderful, professional, gracious and fun to talk with. Room was great - everything you need. Excellent shower pressure and body spray, giant bathtub that filled quickly, Christian Liaigre’s interiors have withstood the test of time - your own modern artists loft in the middle of Soho in the beautiful Astor building. Can’t say enough about all the staff from the door people to the room attendants to the front desk staff. A wonderful memorable time!!
Stayed 2 nights in Nov 2023
Response from Alessandro - Mercer Reservations on Dec 31, 2023
Hello! Thank you much for your review of The Mercer! Glad you enjoyed your room and stay with us.Hopefully we will be welcoming you back soon.

6/10 Okay

deborah

Traveled with family
Liked: Cleanliness, staff & service
This hotel is strange. It’s beyond minimalist. Modern, stark, not comfortable with ugly carpet. Feels like an office instead of hotel room. While that’s not my vibe, there are other issues. The heat doesn’t work and it’s November. The lights buzz. Didn’t know the switches have a dimmer that have to be turned up. The engineer brought a space heater! There is one in the hall too by the elevator. Weird for a modern hotel. The staff tries to please. the rooms have robes, slippers as expected for the px and goodies to greet you. That’s v nice but doesn’t make up for the room being uncomfortable and stark. The room door looks like it’s from an industrial warehouse.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms/bathrooms are clean, quiet and perfect location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martin, WEST NEWTON

Liked: Cleanliness, staff & service
Great location. Very small fitness center.
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Christopher

Business traveler, Traveled with partner
Nice stay at the Mercer. We do miss the Mercer Kitchen!
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Stayed 3 nights in Oct 2023

10/10 Excellent

David

Stayed 4 nights in Oct 2023

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SOHO IN YOUR HANDS
The Mercer Hotel in Soho is my absolute NEW favorite place to stay in New York City. This boutique hotel exudes luxury and charm in a prime Soho location. The rooms are exquisite, the service impeccable, and the central location is perfect for exploring the city. Excellent restaurant! Mercer Hotel offers a complete and unforgettable NYC experience.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shilpa

Stayed 1 night in Oct 2023

10/10 Excellent

Aline

Business traveler
Liked: Amenities, property conditions & facilities
Really nice reception staff, lovely room.
Stayed 1 night in Oct 2023

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Rooms are not bad but their service and location compensates for it
Stayed 5 nights in Sep 2023

10/10 Excellent

Francois

Stayed 4 nights in Oct 2023

10/10 Excellent

Wlodzimierz

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Mia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all . We enjoyed all.
Stayed 4 nights in Sep 2023

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about The Mercer - fabulous studio room, welcome note from Manager, perfect location, quiet, helpful professional staff. Only issue, the coffee was not good and the service in the cafe a tad disorganized. The on-site restaurant Sartiano's was amazing though.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel with great location and amazing staff!
Stayed 2 nights in Sep 2023