Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

The Chatwal, In The Unbound Collection By Hyatt

5.0 star property
Luxury hotel with a 24-hour fitness center and spa services

Choose dates to view prices

The Chatwal offers a quiet retreat in bustling Manhattan, near Bryant Park and Broadway theaters. Enjoy a Swedish massage, swim in the indoor pool, or use the 24-hour gym. Dine at The Lambs Club Restaurant after exploring Times Square. WiFi is available throughout.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet friendly
The current price is ￥78,244
￥98,705 total
includes taxes & fees
Nov 23 - Nov 24

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Frette Italian linens
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Street)

Deluxe Room, 1 King Bed (Street) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed (Street)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Street)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed (Street)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Garden)

Suite, 1 Bedroom, Terrace (Garden) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Terrace (Garden)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Frette Italian linens
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom, Terrace (Chatwal)

Suite, 1 Bedroom, Terrace (Chatwal) | Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Terrace (Chatwal)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Frette Italian linens
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Accessible (Street View, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Pillowtop bed
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Director Penthouse)

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom (Director Penthouse)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Frette Italian linens
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite with Terrace

Frette Italian sheets, hypo-allergenic bedding, pillowtop beds, minibar

Junior King Suite with Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Frette Italian linens
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Producer Penthouse)

Suite, 1 Bedroom (Producer Penthouse) | View from room

Suite, 1 Bedroom (Producer Penthouse)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Frette Italian linens
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Blackout drapes/curtains
Crib/infant bed
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Reception

Hampton Inn & Suites Staten Island

Staten Island
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,087 reviews
The price is ￥20,679
￥24,264 total
includes taxes & fees
Dec 2 - Dec 3
Hampton Inn & Suites Staten Island
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
10036, NY, New York, 130 W. 44th Street

What's nearby

  • Times Square - 2 min walk - 0.2 km
  • Broadway - 2 min walk - 0.2 km
  • Rockefeller Center - 6 min walk - 0.6 km
  • Grand Central Terminal - 10 min walk - 0.8 km
  • Madison Square Garden - 11 min walk - 1.0 km

Getting around

  • Times Sq. - 42 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive

Restaurants

  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Brooklyn Diner - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tony's Di Napoli - ‬3 min walk

About this property

The Chatwal, In The Unbound Collection By Hyatt

Luxury boutique hotel near Times Square
A short walk from Bryant Park and Broadway, The Chatwal, In The Unbound Collection By Hyatt provides dry cleaning/laundry services, car rentals on site, and a bar. Treat yourself to spa services, such as a facial or a deep-tissue massage. The on-site restaurant, The Lambs Club Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Express check-in, supervised childcare (surcharge), and a front-desk safe
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 76 rooms include comforts such as 24-hour room service and first-run movies, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Childcare services and cribs/infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Rainfall showers, designer toiletries, and bidets
  • 42-inch HDTVs with premium channels and first-run movies
  • Wardrobes/closets, on-request microwaves, and daily housekeeping

Awards and affiliations

The Chatwal, In The Unbound Collection By Hyatt is listed in the 2021 Travel + Leisure 500.

Similar properties

Rooftop terrace

The Knickerbocker Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,674 reviews
The price is ￥42,666
￥57,420 total
includes taxes & fees
Nov 24 - Nov 25
The Knickerbocker Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 75 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lambs Club Bar
  • The Lambs Club Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 3 meeting rooms

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator (48 inch wide door)
  • Grab bar in shower (30 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1905
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Cribs (infant beds) are available for USD 75.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 44 per person
  • Airport shuttle fee: USD 235 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 75.0 per night
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chatwal
Chatwal Luxury Collection
Chatwal Luxury Collection Hotel
Chatwal Luxury Collection Hotel New York
Chatwal Luxury Collection New York
The Chatwal Hotel New York City
Chatwal Luxury Collection Hotel New York City
Chatwal Luxury Collection New York City
The Chatwal In The Collection By Hyatt
The Chatwal In The Unbound Collection By Hyatt
The Chatwal a Luxury Collection Hotel New York City
The Chatwal, In The Unbound Collection By Hyatt Hotel
The Chatwal, In The Unbound Collection By Hyatt New York
The Chatwal, In The Unbound Collection By Hyatt Hotel New York

Frequently asked questions

Does The Chatwal, In The Unbound Collection By Hyatt have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Chatwal, In The Unbound Collection By Hyatt?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at The Chatwal, In The Unbound Collection By Hyatt on Nov 23, 2025 start from ￥78,244, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chatwal, In The Unbound Collection By Hyatt pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Chatwal, In The Unbound Collection By Hyatt?

Valet parking is available for USD 75.00 per day.

What time is check-in at The Chatwal, In The Unbound Collection By Hyatt?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Chatwal, In The Unbound Collection By Hyatt?

Check-out is at noon.

Does The Chatwal, In The Unbound Collection By Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 235 per vehicle applies.

Where is The Chatwal, In The Unbound Collection By Hyatt located?

This family-friendly New York hotel is located in the historical district, just steps from Town Hall and Times Square. Bryant Park and Broadway are also within 5 minutes. Times Sq. - 42 St. Station and 42 St. - Bryant Pk. Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Chatwal, In The Unbound Collection By Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 515 out of 649 reviews
Rating 8 - Good. 84 out of 649 reviews
Rating 6 - Okay. 29 out of 649 reviews
Rating 4 - Poor. 12 out of 649 reviews
Rating 2 - Terrible. 9 out of 649 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to stay at The Chatwal. Enjoyed our stay and the room and staff were great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kulbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place excellent facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing,All of the staff are amazing . Me and my husband stayed 3 wonderful days can't wait to be back .
Stayed 3 nights in Aug 2025

10/10 Excellent

Amancy

Liked: Cleanliness
Disliked: Amenities
Amenities were definitely mediocre and not up to par compared to the price of the hotel room. The breakfast restaurant on the main floor had rude waiters and the breakfast was definitely overpriced and not worth it. The bed was the best part.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very welcoming and friendly staff and high quality accommodation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive, they said they have butlers. Room was exquisite in several ways. An orchid in the bathroom. The beautiful red banquets in the dining room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great NYC hotel right in Times Square! Very cool art deco decor and big rooms (for NYC)
Stayed 2 nights in Feb 2025

10/10 Excellent

NDIABOU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; convenient location
Stayed 3 nights in Sep 2023

10/10 Excellent

Ej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful and very helpful staff. The staff went out of their way to be of service. Liked the hot tub.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Location was awesome The house keeper was awesome
Stayed 4 nights in Jul 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So kind!

Everyone was so friendly! Alli? I think is his name helped us with our bags and was so nice. My son asked for him everyday 😂
Stayed 3 nights in May 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people made you feel like you’ve been coming there for years! A kindness
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right

The Chatwal made our fantasy weekend in NYC even more fantastical. Perfect location. Lovely lobby and bar. Gorgeous room with motorized drapes, a Full Service Toilet(!) and a big shower. If you can splurge, this is the hotel to book.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sunao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so so friendly that it took away the stress I got from many people in Times Square.
Stayed 1 night in Sep 2024

8/10 Good

Randall S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in NYC!

Great location (walked almost everywhere we went) and friendly staff! Room service included the best cheeseburger I have ever tasted anywhere! Very comfortable bed and bedding and a wonderful waterfall shower.
Stayed 4 nights in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and beautifully decorated. All of the hotel staff were kind, polite, attentive and skilled.
Stayed 3 nights in Jun 2024

10/10 Excellent

XIAOYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, easy to walk or go anywhere by metro. The staff were very helpful and polite. Highly recommend.
Stayed 9 nights in Jul 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Great spot if you are going to shows or using a base to see all the attractions of New York. Less than a block from Time Square and easy walk to subway to get around where you need to go.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, gorgeous property, but the most impressive thing about The Chatwal were the people and quality of service. Best ever. Will definitely go back.
Stayed 3 nights in Sep 2022

10/10 Excellent

Mary McDowall

Liked: Cleanliness, staff & service, property conditions & facilities
The Chatwal is very central to Times Square and other iconic buildings. The members of staff were extremely helpful and accommodating. We had the best trip to NYC and will recommend the Hotel to others
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Chatwall

Great Stay! The Chatwal is back to having all their amenities open and It's as good as ever.
Stayed 3 nights in Mar 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member that we encountered was professional and went out of their way to be pleasant and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and private hotel one block from times square. Large room and massive rainfall shower. Staff were very nice and available. Would certainly stay there again

10/10 Excellent

Ai Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was very good
Stayed 3 nights in Jul 2023