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Refinery Hotel

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Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar

Overview of Refinery Hotel

VIP Access

Refinery Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
10018, NY, New York, 63 W 38th St, New York

Explore the area

  • Popular LocationTimes Square5 min walk
  • Popular LocationEmpire State Building8 min walk
  • Popular LocationBroadway9 min walk
  • AirportNew York, NY (LGA-LaGuardia)24 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

Choose dates to view prices

About this area

New York

Refinery Hotel is located in Manhattan, a neighborhood in New York, and is near a metro station. 5th Avenue and Macy's are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Central Park Zoo and Chelsea Piers. Check out an event or a game at Madison Square Garden, and consider making time for American Museum of Natural History, a top attraction not to be missed. Guests appreciate the hotel's central location.
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Map

What's nearby

  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Times Square - 5 min walk
  • Empire State Building - 8 min walk
  • Broadway - 9 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 3 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 24 min drive

About this property

Refinery Hotel

Luxury New York hotel in Manhattan, walk to 5th Avenue
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Refinery Hotel offers 197 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages spoken

Arabic, English, French, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee daily: USD 20-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Parker and Quinn
  • Winnies
  • Rooftop Bar

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator (on request)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

See similar properties

New York
New York
Manhattan
Manhattan
Business friendly
Business friendly
5 star
5 star
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - 1 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.90 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 30 per person (approximately)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refinery
Refinery Hotel
Refinery Hotel New York
Refinery New York
Refinery
Refinery Hotel Hotel
Refinery Hotel New York
Refinery Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 649 out of 986 reviews
5 - Excellent 66%
Rating 4 - Good. 195 out of 986 reviews
4 - Good 20%
Rating 3 - Okay. 81 out of 986 reviews
3 - Okay 8%
Rating 2 - Poor. 37 out of 986 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 986 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely property! Friendly staff! Great location!
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has beautiful, quiet rooms. Nice linens, clean and pretty bathrooms. The staff is incredible. Friendly, warm, attentive with everyone.
Stayed 5 nights in Jun 2022

2/5 Poor

Traveled with group
Disliked: Property conditions & facilities
Bad conditions old damaged furniture, dark space the room, they wouldn’t give me a refund even when i expressed my dissatisfaction and didn’t wanna stay there and showed all the details. Room DOES NOT look like the pictures
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff and rooms! Very highly recommend!!
Stayed 4 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessoal muito amigável, quarto espaçoso e silencioso.
Stayed 1 night in May 2022