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Hyatt Place New York City/Times Square

Photo gallery for Hyatt Place New York City/Times Square

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Overview of Hyatt Place New York City/Times Square

Hyatt Place New York City/Times Square

3.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
10018, NY, New York, 350 West 39th St

Explore the area

  • Popular LocationTimes Square7 min walk
  • Popular LocationBroadway13 min walk
  • Popular LocationEmpire State Building16 min walk
  • AirportNew York, NY (LGA-LaGuardia)27 min drive

Choose dates to view prices

About this area

New York

Hyatt Place New York City/Times Square is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Times Square and Empire State Building are notable landmarks, and the area's natural beauty can be seen at Central Park. Looking to enjoy an event or a game while in town? See what's going on at Madison Square Garden.

What's nearby

  • Times Square - 7 min walk
  • Madison Square Garden - 8 min walk
  • Broadway - 13 min walk
  • Bryant Park - 14 min walk
  • Empire State Building - 16 min walk

Getting around

  • 34 St. - Penn Station - 7 min walk
  • Penn Station - 9 min walk
  • LaGuardia Airport (LGA) - 30 min drive

About this property

Hyatt Place New York City/Times Square

3-star New York hotel in Manhattan, walk to Times Square
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 mi (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Offsite parking fee: USD 60 per day (0.5 mi away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 441 out of 1019 reviews
5 - Excellent 43%
Rating 4 - Good. 271 out of 1019 reviews
4 - Good 27%
Rating 3 - Okay. 124 out of 1019 reviews
3 - Okay 12%
Rating 2 - Poor. 81 out of 1019 reviews
2 - Poor 8%
Rating 1 - Terrible. 102 out of 1019 reviews
1 - Terrible 10%

4.1/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Breakfast included. Rooms smaller than expected but still comfortable. I would stay there again.
Stayed 7 nights in Jun 2022

2/5 Poor

Traveled with family
Disliked: Property conditions & facilities
Room was nice and clean and comfortable for the night. Check in was terrible. Asked for early check in and when we arrived that was not possible. Waited 2 hours until room was ready at 1630hrs. Outside the hotel was terrible- garbage everywhere, smelled of urine, homeless gentleman wandering hotel lobby and sitting in dining area.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was elevators some were in service and too slow for a lot of people. But everything was aweosme.
Stayed 9 nights in Jun 2022

2/5 Poor

Traveled with group
Disliked: Cleanliness, staff & service
had a really bad experience at this hotel, washrooms were clogged, the front desk was impolit
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved staying here. It was clean, staff was helpful, area was close to everything you would want. And breakfast was included!
Stayed 3 nights in Jun 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Airconditioning in two rooms, couldn’t sleep for whole night. 3rd room had dirty toilet! when reported to Tina, the manager was extremely rude! Spoiled our family reunion, Never going there again!
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch for first time traveler to NYC. The location is centrally located and we could get to most places within 15-20 mins. Our room was clean and quiet. Breakfast was good the one day we woke up on time
Stayed 6 nights in Jun 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to get around Time Square
Stayed 5 nights in Jun 2022

3/5 Okay

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness
It’s in an accessible location. The elevators were very slow and the front desk seemed annoyed when I came to check in or ask questions. Beyond breakfast, no dining, and snack bar was very limited t8 junk food. Even just an option to buy a banana or apple would’ve been great.
Stayed 3 nights in Jun 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for a view and I didn’t get what i paid for, they changed the room and gave me a smaller room with still no view. Came back home and they charged me $239.67 100 after I already paid Expedia $317 for the room. Worst experience, worst hotel for that stupid price. Don’t stay here! I can’t even get anybody on the phone to ask why they charged me. I will file a claim with my bank.
Stayed 1 night in Jun 2022