The property was great and the staff was very friendly. I only marked down the staff rating because the facility seemed obviously understaffed. I had to wait for 20 minutes in the lobby with my tired toddlers to check in, and it was a confusing process, with no actual queue to stand in and people wandering in and out. Also, we called when we got close to find out about parking, and no one answered the phone at the front desk, even after 3 separate tries a couple minutes apart. So while everyone was super nice and helpful, there just obviously wasn't enough of them.
I only marked down amenities and eco-friendliness because I have no thoughts on either of those. I would have entered N/A if I could have.