1/5 Terrible
Margharetta
Traveled with family
Oct 18, 2021
Disliked: Cleanliness, staff & service, room comfort
Closed
Stayed 1 night in Oct 2021
Crowne Plaza Times Square Manhattan, an IHG Hotel
Photo gallery for Crowne Plaza Times Square Manhattan, an IHG Hotel
Overview of Crowne Plaza Times Square Manhattan, an IHG Hotel
Crowne Plaza Times Square Manhattan, an IHG Hotel
4.1/5 Very Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
10019, NY, New York, 1605 Broadway At 49th St
Explore the area
- Times Square1 min walk
- Broadway3 min walk
- Central Park14 min walk
- New York, NY (LGA-LaGuardia)13 min drive
Choose dates to view prices
About this area
New York
Crowne Plaza Times Square Manhattan, an IHG Hotel is located in Manhattan, a neighborhood in New York, and is in the city center and near a metro station. Palace Theatre and Ethel Barrymore Theatre are cultural highlights, and some of the area's notable landmarks include Duffy Square and Columbus Circle. Consider Terminal 5 for a night out, and don't miss Central Park Zoo if you're traveling with kids. Guests love the hotel's location for the sightseeing.
What's nearby
- Times Square - 1 min walk
- Longacre Theater - 1 min walk
- Walter Kerr Theatre - 1 min walk
- Broadway - 3 min walk
- Central Park - 14 min walk
Getting around
- 49th St. Station - 2 min walk
- New York W 32nd St. Station - 17 min walk
- LaGuardia Airport (LGA) - 13 min drive
Restaurants
- Brasserie 1605 – Serves breakfast, brunch, and lunch daily. Kids' menu available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Valet parking on site (USD 85 per day)
- Wheelchair-accessible parking and van parking available
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 36.00 for adults and USD 18.00 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar
- Room service available
Things to do
- Aerobics classes
- Fitness center
- Shopping
- Yoga classes
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Meeting rooms - 12
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- Handrails in stairways
- In-room accessibility
- Low-height counter and sink
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicle
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Renovated guestrooms - March 2016
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Down comforter
- Free cribs/infant beds
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 46-inch flat-screen TV
- Cable channels
- MP3 dock
- Pay movies
- Premium channels
- Video-game console
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Eco-friendly cleaning products provided
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- LED light bulbs
- Phone
- Recycling
- Restaurant dining guide
- Soundproofing
Similar properties
See similar properties
New York
Manhattan
Washer and dryer
Hotel
3 star
Business friendly
Guest rating 4+
Free WiFi
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
This property is closed from May 1 2021 to February 28 2022 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 350 per stay
Dogs welcome
1 per room (up to 20 lbs)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 75.00 per day
- Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
- Pool access
- Health club access
- Fitness center access
- Nearby fitness center access
- Internet access
- Phone calls
- In-room safe
- In-room coffee
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 36.00 for adults and USD 18.00 for children (approximately)
- Valet parking fee: USD 85 per day
- Pet deposit: USD 350 per stay
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Refrigerator fee: USD 30 per stay
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Late check-out requests are honored based upon availability and subject to additional fees.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Crowne Plaza Hotel Times Square Manhattan
Crowne Plaza Times Square Manhattan
Times Square Manhattan Crowne Plaza
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Times Square Manhattan Hotel
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.2/5
Cleanliness
4.1/5
Staff & service
4.0/5
Amenities
4.0/5
Property conditions & facilities
1/5 Terrible
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