2/10 Terrible
Zainab
Traveled with family
May 13, 2024
Disappointing Stay - Avoid This Hotel
I can’t write a review without rating. Expedia needs a negative review options.
I recently had the misfortune of staying at crowne plaza, Times Square Manhattan NY and was thoroughly disappointed with my experience. From the moment I arrived, I encountered numerous issues that made my stay uncomfortable and stressful.
The room was dirty and poorly maintained, had a stained carpets, broken fixtures, and unclean bedding, shower wasn’t working. The bed was also extremely uncomfortable, making it difficult to even sleep.
The hotel's customer service was also subpar. The staff seemed uninterested in addressing my concerns and were unfriendly and unhelpful.
Overall, I would not recommend this hotel to anyone and would advise others to explore alternative options.
Zainab
Stayed 1 night in May 2024