"The staff were all wonderful -- helpful, friendly, and efficient! This is a great location, within walking distance of many things and kitty corner from Carnegie Hall. The bathroom had a nice big tub, and the room didn't feel as tiny as other NYC hotel rooms. My only complaint is that this is an older hotel and feels very dated and worn out. My room was so "old" feeling that it had a bit of the "ick" factor. Also, when I got to my room, the windows were wide open (in March's colder weather). I was on the 6th floor, and it just felt strange. I was just there for a night so it felt tolerable, but this is not a "luxury" hotel, even though the building itself is very impressive!"