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「Property was clean Breakfast wasn’t great」

「YOU, EXPEDIA PEOPLE, DID NOT DISCLOSED THAT THE ELEVATOR WAS OUT OF SERVICE; THE LADY AT THE FRONT DESK CLAIMED THAT YOU KNEW ABOUT IT AND YOU(EXPEDIA) STILL CHARGED ME FOR THE FULL AMOUNT. I'M REQUESTING A DISCOUNT OF SOME FORM FOR THIS SITUATION OF NOT HAVIN AN ELEVATOR.」

「The room was exceptionally clean and well maintained`. Everything worked, bed was super comfortable, and the on-site managers were extremely responsive, friendly and helpful. Great security, ample parking, close to everything. It was our first stay and we will definitely be back.」

「Breakfast was great 」

「Rooms weren’t as luxurious as they are posted 」

「At the time of making the reservation and the time of check-in, the hotel does not disclose their policy to only change bed sheet only once every 4 days. Had this been revealed, I wouldn't have made the reservation or checked in. This omission is intentionally misleading the public」

「Clean room great staff」

「Everything was perfect. The breakfast was great and our whole team played in the pool at night. It was wonderful. The staff was very friendly and the location was perfect for the Fields.」

「Felt like I was walking into a jail and the front desk guy was extremely rude. The bed was very cheap uncomfortable and reminded me of a pull out bed from my couch. The pillows were a disappointment better off using my backpack as a pillow.」

「El desayuno es mínimo.」

「Bar food menu, though limited, was better than expected. Pool temp better than most hotels. Helpful front desk and good fitness room. Convenient location. For a fun activity, consider renting bikes from Trek near corner of Bex/54. 」

「Excellent Customer Service, nice friendly Rooms very nice super clean Breakfast excellent」

「The ambience was great. The room we were in was on the small side. Room was very clean, Desiree did a great job. Room lacked outlets around the bed had some just not enough to accommodate chargers. Needed an additional small table under the TV to allow for personal items. Soundproofing not good between the rooms however the Hacienda is a lovely historic property. My advice would be study the size/layout of your room before you book.」

「Most of the rooms face Highway 19 the loudest most crowded road I have been on. So it is loud and roaring motorcycles and semi's well past 10 pm. The rooms are a bit musty smelling as this is a dated property. The bathtubs have a silly water facet with a crazy double dials. Save some money and try the much nicer and quieter Rodeway Inn in N. Port Richey and save $25. The rooms are more modern especially the bathrooms but do check to make sure the wall hair dryers work.」

「The staff are wonderful here. The outdoor pool was closed because it was cold in March when we were there. They had an indoor pool which was nice. The beds were not comfortable at all though. It was a rough nights sleep for two nights here. We will not stay again unless they update some things and enforce the resort standards regarding what they allow their guests to do on the property. The rules are loose to say the least. I would want to stay there with my young children.」

「The staff was friendly. The breakfast was fresh and person in area was very nice. My room faced pool and fire pit. Every night guest were sitting at fire pit until 12MN. Very disrupting and difficult to sleep. Called front desk and she did ask them to quiet down but 12 people talking outside your room makes it difficult to sleep. Think there should be a cut off time of fire pit use.」

「Came for BTS and it was a nice area to stay for a night」

「Clean Room, Staff very helpful. Will recommend.」

「Ok. 」