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Sheraton Metairie - New Orleans Hotel

3.5 star property
Comfortable hotel with 24-hour fitness center and 24-hour business center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sheraton Metairie - New Orleans Hotel

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillowtop beds, in-room safe, desk
Outdoor pool
Exterior
Daily cooked-to-order breakfast for a fee
Lobby

Overview of Sheraton Metairie - New Orleans Hotel

7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • LaundryLaundryLaundry

Explore the area

70001, LA, Metairie, 4 Galleria Blvd
  • Popular LocationMetairie Business District1 min walk
  • Popular LocationChef Ron's Gumbo Stop5 min walk
  • Popular LocationNew Orleans Union Passenger Terminal9 min drive
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)13 min drive
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Room options

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Metairie

Located in Metairie, Sheraton Metairie - New Orleans Hotel is in the business district and near the airport. Canal Street and French Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Audubon Zoo and Audubon Aquarium. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Metairie Business District - 1 min walk
  • City Park - 6 min drive
  • Caesars Superdome - 8 min drive
  • Bourbon Street - 10 min drive
  • Tulane University - 11 min drive

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 13 min drive

Restaurants

  • P.F. Chang's China Bistro - 3 min drive
  • Buffalo Wild Wings - 3 min drive
  • Acme Oyster House - 2 min drive
  • Outback Steakhouse - 3 min drive
  • Great American Cookies - 3 min drive

About this property

Sheraton Metairie - New Orleans Hotel

Hotel near Caesars Superdome
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Sheraton Metairie - New Orleans Hotel. The onsite family restaurant, Zuby's Restaurant, features Cajun/Creole cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), express check-out, and a computer station
  • 6 meeting rooms, a TV in the lobby, and a front-desk safe
  • Wedding services, coffee/tea in the lobby, and smoke-free premises
Room features
All 181 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and showers
  • 27-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–10:00 AM for a fee: USD 10–20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5,851 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–20 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

Does Sheraton Metairie - New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on Mar 30, 2024 start from ¥22,562, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Metairie - New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sheraton Metairie - New Orleans Hotel?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Sheraton Metairie - New Orleans Hotel?

Check-out is at noon.

Where is Sheraton Metairie - New Orleans Hotel located?

Situated near the airport, this hotel is 0.1 mi (0.1 km) from Metairie Business District and within 3 mi (5 km) of Lakeside Shopping Center and Clearview Mall. Lake Pontchartrain and Ochsner Medical Center are also within 3 mi (5 km).

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 382 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 107 out of 1002 reviews" "
Rating 2 - Terrible. 91 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Stefani

Business traveler
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kecha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10 Excellent

chadrick owens

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff was absolutely amazing. It wasn't a lot of them, but they made sure that my family and I had the best experience. The food and drinks were great. But I can't quit raving about that staff. From the time we walked in the door, they were on point. Now, the building definitely needs some upgrades, but I have been in newer hotels with horrible staff. I would choose this one with that team any day.
Stayed 1 night in Dec 2023

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not Great
Keys had to be reset twice. No microwave or fridge in rooms.
Stayed 4 nights in Dec 2023

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough towels in the room
Stayed 1 night in Dec 2023