New Golden Beach

Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

The front desk charged extra for having 2 extra friends in our hotel room for a couple hours. Though the max occupancy is 3 in the room. I couldn’t believe it. It was a total of 4 of us and they were there for a couple hrs. They used no amenities of the hotel. Front desk was so rude. The hotel is very nice and clean. It’s very very windy since the hotel is high up on a hill so we didn't really enjoy the pool. But we would not stay again.

Pros: breakfast was varied and generous Close to the beach and reasonably priced beach beds/food Cons: front desk staff told us to leave the lobby because they didn’t want us talking while they were working No full length mirror in room