Stayed in the deluxe cabin suites on 07/13/20. Bed bugs on multiple beds. Manager was supposed to follow up with me, never happened. Very unprofessional.
Mario
2020 年 7 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2021 年 6 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful
宿泊されたお客様
2021 年 6 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jearold
2021 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Government guidelines
Family wished it was more to do, but understand Covic19 restrictions. We made the best out of what was available.
Jearold
2021 年 4 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Kendra
2021 年 4 月 12 日
気になった点 : 清潔度、スタッフとサービス
Make it a better stay for your customers.
Checked us into dirty room, so asked for another one, said they would work on it, three hours later I asked about cleaning the room because still no new room then they said cleaning crew was gone. So I demanded new room and finally got an upgrade.
Kendra
2021 年 4 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2021 年 4 月 7 日
気になった点 : 清潔度、施設のコンディションと設備
I want to give a good review, however, I can not give a perfect review. The room as my clean, the floor was sticky so we switched rooms, had to send our steak back twice and didn’t get the broccoli that was supposed to come with the meal. The slides weren’t open in the water park and no one mentioned that to us. My kids love the water slides so that was disappointing. Half the games in the arcade didn’t work. And the jetted tub in the room, the jets were filthy, I wouldn’t let my daughter take a bath. We had a standard room. I expected this stay to live up my the same expectations of my last stay a couple years ago I suppose.
宿泊されたお客様
2021 年 3 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2021 年 4 月 6 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Very out dated older tvs in cabin for $256 a night for a cabin the beds could have been much better very uncomfortable pillows were off
宿泊されたお客様
2021 年 3 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2021 年 4 月 2 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Tried checking in at 3:55pm and was told I was too early and the room was not ready and that they would call me when it was. Waited an hour and went back to check and was told it still wasn't ready. Couldn't check in until 5:45 and they never did call me. Then when I asked if they would then give me an hour late check out for the inconvenience I was told no because the room was booked for later that night. The arcade was hit and miss if something worked. Nothing opened until 10 am and checkout was at 11.