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Neuchatel City Hotel

3.0 star property
Hotel in Neuchatel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

Exterior
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Reception
Daily buffet breakfast (CHF 19.90 per person)
Superior Double Room | In-room safe, desk, laptop workspace, free WiFi
Neuchatel City Hotel, in the city center, welcomes travelers with a daily manager's reception. Guests can dine at Fiorello restaurant or grab coffee at the two on-site shops. The central location makes it easy to explore nearby attractions after a comfortable stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Pet friendly
The current price is ￥17,828
￥20,114 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, laptop workspace, free WiFi

Basic Single Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
In-room safe
Desk
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
Desk
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, laptop workspace, free WiFi

Basic Double Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
In-room safe
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 3 Twin Beds

Basic Room, 3 Twin Beds | In-room safe, desk, laptop workspace, free WiFi

Basic Room, 3 Twin Beds

Highlights

Heating
LED TV
2 bedrooms
Private bathroom
Hair dryer
Espresso maker
Cable channels
In-room safe
  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, laptop workspace, free WiFi

Basic Twin Room

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
In-room safe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, free WiFi

Superior Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free minibar items
LED TV
Private bathroom
Hair dryer
Espresso maker
Cable channels
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

7.8 out of 10
Good
(6 reviews)

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Laptop workspace
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double Room

Highlights

Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Laptop workspace
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

In-room safe, desk, laptop workspace, free WiFi

Economy Twin Room

Highlights

Heating
LED TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Laptop workspace
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Free toiletries, hair dryer, towels

Basic Double Room

  • Sleeps 2

View all photos for Basic Single Room

Free toiletries, hair dryer, towels

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Interior

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2
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About the neighborhood

Map
2000, NE, Neuchatel, 17 Av. de la Gare

What's nearby

  • Chateau de Neuchâtel - 5 min walk - 0.4 km
  • Lac de Neuchatel - 6 min walk - 0.4 km
  • Place Pury - 6 min walk - 0.6 km
  • Casino Neuchatel - 6 min walk - 0.6 km
  • Neuchatel Botanical Garden - 9 min walk - 0.8 km

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk
  • ‪Walder - Confiseree Chocolaterie - ‬4 min walk

About this property

Neuchatel City Hotel

Hotel in the city center
You can look forward to a free daily manager's reception, 2 coffee shops/cafes, and laundry facilities at Neuchatel City Hotel. The on-site restaurant, Fiorello, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as 2 bars and a business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Smoke-free premises, luggage storage, and an elevator
  • A 24-hour front desk
Room features
All 100 rooms have comforts such as laptop-friendly workspaces, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 82-cm LED TVs with cable channels
  • Wardrobes/closets, heating, and desks

Similar properties

Reception

Hotel Touring au Lac

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Laundry
8.2 out of 10, Very Good, 402 reviews
The price is ￥18,067
￥20,362 total
includes taxes & fees
Nov 15 - Nov 16
Hotel Touring au Lac

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Is Neuchatel City Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CHF 100 per stay and a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Neuchatel City Hotel?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Neuchatel City Hotel on Nov 2, 2025 start from ￥17,828, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neuchatel City Hotel?

Self parking is available for CHF 20 per night.

What time is check-in at Neuchatel City Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Neuchatel City Hotel?

Check-out is at 11:00 AM.

Where is Neuchatel City Hotel located?

Located in the heart of Neuchatel, this hotel is steps from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within 10 minutes. Neuchâtel Station is 7 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 8 minutes.

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Neuchatel City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 261 reviews
Rating 8 - Good. 100 out of 261 reviews
Rating 6 - Okay. 55 out of 261 reviews
Rating 4 - Poor. 16 out of 261 reviews
Rating 2 - Terrible. 21 out of 261 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position near the station and the city centre. Room minimal and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was no frills but clean, quiet, and walkable
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for an amazing stay. The staff were great and honestly made our stay so pleasant. The hotel room was very spacious and Clean. The hotel is within walking distance to all the gems in Neuchatel so glad we stayed here and will most likely stay here again when I next visit.
Stayed 4 nights in Jun 2023

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
Stayed 1 night in Jun 2025

6/10 Okay

francesco

Liked: Cleanliness, room comfort
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and caring staff

The two receptionists on Sat evening were excellent. Friednly and helpful, especially the girl, who was there as well on Sun morning. Many thanks! Sole & Miguel
Stayed 1 night in Oct 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 1 night in Dec 2024

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Aug 2024

6/10 Okay

Daniele

Disliked: Staff & service
I had to pay in the day of check in, while i normally pay at check out. A receipt or ticket were not available in €. The room was spartan but the toilet was freshly renewed.
Stayed 3 nights in Sep 2023

2/10 Terrible

Hamid

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Stayed 3 nights in Sep 2024

6/10 Okay

Esteban

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel muy centrico.
Stayed 1 night in Oct 2025

8/10 Good

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
Stayed 1 night in Sep 2025

10/10 Excellent

Marya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient central location and reasonably priced accommodation
Stayed 3 nights in Aug 2025

10/10 Excellent

Anouar

Liked: Cleanliness, amenities, property conditions & facilities
Es ist ein gutes und ruhiges Hotel. Praktisch nah am Bahnhof und Stadt. Die Zimmer sind ziemlich groß und unser Zimmer war sauber
Stayed 1 night in Jul 2025

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Schlechte Erfahrung

Schmutzige Maueren im Zimmer und im Badezimmer. Basic Möbel. Da es keine Klimaanlage gab, war der Straßenlärm nachts sehr laut und wir mussten bei offenem Fenster schlafen.
Stayed 1 night in Jul 2025

2/10 Terrible

Alexandre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil froid. Les chambres des années 50. Salle de bain rouillée, des araignées... Sans clim ni ventilateur. Du coup hyper chaud. Sous les fenêtres des moteurs de ventilations... Mais sûrement pour ailleurs... Bruits de fond, comme dans un avion 24/24. Parking sal et non sécurisé. Je cherche un point positif.... Je ne vois pas.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le petit-déjeuner était vraiment délicieux, et cela m'a évité de devoir chercher un restaurant dans les environs, ce qui m'a beaucoup aidé. Comme l'hôtel se trouveait près de la gare, je n'ai pas eu besoin de prendre un taxi. En revanche, l'enregistrement n'était possible qu'à partir de 16 heures et il n'y avait pas de service en chambre. Pour changer les serviettes, il suffisait de le demander à la réception et on m'en donnait de nouvelles. Dans l'ensemble, je suis très satisfait.
Stayed 7 nights in Jul 2025

8/10 Good

Vincent

Liked: Staff & service

Moyen

Plutôt très moyen, des traces dans les toilettes en arrivant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk.
Stayed 2 nights in Jul 2025

2/10 Terrible

Susanna

Disliked: Staff & service, property conditions & facilities, room comfort
Camere non areate caldissime. Senza aria condizionata. Doccia con tenda.
Stayed 2 nights in Jul 2025

8/10 Good

Milena

Liked: Cleanliness, amenities, property conditions & facilities
Tolles hotel, nette Angestellte, schöne Gegend, würde immer wieder vorbeikommen
Stayed 2 nights in Jun 2025

6/10 Okay

Patrick

Ungenügender Zimmerservice: Das Bett wurde nach der ersten Nacht nicht gemacht. Im Bad kein Duschgel und kein Shampoo, dafür 2 Stück Seife und 2 Fläschchen Body Lotion. Leider lassen sich die Zimmer auch nicht umbuchen oder stornieren. Bei Umbuchungsversuch von 2 auf 1 Nacht wird der Gesamtpreis teurer! Und bei einer Stornierung (auch zwei Wochen vorher) müssen 100% des Preises bezahlt werden. Nicht sehr kundenfreundlich.
Stayed 2 nights in Jun 2025