Find hotels in Near West End, Galveston

"Dirty, stains on carpet/walks, hair and crumbs in bed. Employee vaping in elevator. Breakfast buffet service bad, items running out, trash over flowing, tables not cleaned etc. Would never stay here again."

"We stayed 4 days 3 nights, they never clean the room We ask for more towels and the person that provided it to us, was in a bad mood "

"The old guy at the front is horrible. Customer service is horrible. The restroom dirt dirt all around the toilet brown rust."

"There was no employee at front desk when we tried to check in. I had to call the hotel to have the employee come to the front desk. Once he arrived, he was very friendly and professional. The room met our needs for a one night stay and was affordable"

"Clean but sparse. Beauty of a view but far from everything. Decent breakfast available though. "

"Did not feel safe at all. The bathroom was moldy and the door to the room would not shut or lock. We did not stay there. The staff was very nice."

"Extended parking was advertised at no charge to guests. I called to confirm since we would be on a cruise and they said we could park and no fee was ever mentioned. They also advertised a shuttle to the port which I confirmed on the phone. This was also misleading as it was a guy named Kevin you could call with Uber and pay. When we arrived, check in took a very long time. Got our room keys and upon entering the room found it to be occupied. This was around 12am so thank goodness they were not asleep. When back down to lobby and told the lady. She acted surprised and left the desk with a long line of people waiting. Others in line informed us she thought our room was occupied but did not try to tell us. When she returned several minutes later, we got a new room. Never an apology or any kind of offer to make up for the trouble. We will not be returning."

"Clean and comfortable"

"No ventilation in the bathroom, so upon every shower the whole hotel room was full of condensation. Metal was rusted, floor was gross. Stains on bedding"