Casa Lucy

Property class: 2.5

Choose dates to view prices

Casa Lucy provides everything you need. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping

Room options

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

A bedroom with a wooden headboard, a bed with a floral bedspread, a bedside table, a nightstand, a wooden chair, and a wardrobe.

Standard Double Room, 1 Double Bed, Private Bathroom

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

A bedroom with a wooden headboard, a bed with a floral bedspread, a bedside table, a nightstand, a wooden chair, and a wardrobe.

Double Room, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed

A neatly made bed with a dark headboard and two wall-mounted light fixtures.

Superior Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Located in Natales, Casa Lucy is by the sea. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Visit our Puerto Natales travel guide
View more B&B in Puerto Natales
Map
6160000, Magallanes y la Antartica chilena, Natales, Miraflores 969

What's nearby

  • A calm lake with a small boat anchored near the shore, surrounded by mountains and a clear sky.
    Última Esperanza Fjord
    12 min walk - 1.0 km
  • Plaza de Armas
    12 min walk - 1.1 km
  • History Museum
    17 min walk - 1.4 km
  • Costanera
    19 min walk - 1.7 km
  • Puerto Natales Casino
    20 min walk - 1.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    24 min drive

Restaurants

  • La Silla Del Diablo
    12 min walk
  • El Tejano Tacos
    3 min walk
  • El Brisket
    12 min walk
  • Alveoli Bakery
    1 min walk
  • Café Kawesqar
    11 min walk

About this property

Casa Lucy

  • Bed & breakfast by the sea
  • Casa Lucy provides everything you need. Stay connected with free in-room WiFi.
  • Other perks at this bed & breakfast include:
    • Free self parking
    • Continental breakfast (surcharge), tour/ticket assistance, and luggage storage
    • Smoke-free premises
  • Room features
  • All guestrooms at Casa Lucy have amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Heating and daily housekeeping

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Frequently asked questions

Is Casa Lucy pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Lucy?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Casa Lucy?

Check-out is at 10 AM.

Where is Casa Lucy located?

Situated by the sea, this bed & breakfast is within a 15-minute walk of Última Esperanza Fjord, Plaza de Armas, and Centro Cultural Natalis. History Museum and Puerto Natales Casino are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Lucy Reviews

9.8

Exceptional

10

Cleanliness

8.4

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 61 reviews
Rating 8 - Good. 9 out of 61 reviews
Rating 6 - Okay. 1 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed and breakfast. Everything was clean and prepared for us and señora Lucy is the best.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
The place was spotlessly clean and super hot water. Short walk to the bus station, great restaraunts and the main plaza
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in town. The owners were extremely nice people who always made sure everything was good. Also, the breakfast they offered each morning was delicious and plenty. Will definitely stay at Casa Lucy next time I visit!
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy was a fantastic host! The breakfast was the best we had in natales!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It is clean. The owner is nice. Location is convenient.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lucy is a kind and helpful host. Our room was large and comfortable.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lucy offered a great stay, with a generous and delicious breakfast. Our room was clean and quite large. Lucy offered us help with anything we needed during our 4 day stay. We were able to walk around town and out to dinner right from our room, through nice neighborhoods. I will definitely stay there again when I visit Puerto Natales.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy was very attentive, and helpful. I needed help to get tours and good, and she made sure I got what I needed.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 nights and were sad to leave. We were welcomed by the owner, Dona Lucy and she explained how to gain access to the property and showed us our room. The room was extremely clean, the bed and linens very comfortable and the room very roomy. Upon return every afternoon or night, we were asked what time we wanted breakfast. We were always offered our choice of eggs. We had bread and a toaster at our table, along with yogurt, juice, tea/coffee, cheese, ham and cereal was available. We hated leaving and felt very much at home with a caring owner that ensured that we were comfortable and at home in her B&B.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy's was one of the most welcoming houses throughout my South American trips. Aside from clean and comfortable bed and towels, spacious room with excellent powerful hot shower, perfect location next to bus depot, the best of all is a nicest, warmest host Lucy. She made me feel like I returned home and made sure I had ample breakfast in the morning before leaving the house, bus tickets or tours in order, and a hot tea before going to sleep. I would never forget how she waited for me till late at night to come back from the trek. In all my history of travelling all over the world, no host cared about their guests as much as Lucy. If I ever go back to Puerto Natales Lucy would be one of the main reasons to do so. Thank you, Lucy, for your hospitality! Tip: book all your activities with Lucy. I had pre-booked mine and still regret it. I should have waited and would have had much better experience.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful from the greeting to the room, the facilities, and the breakfast. I really enjoyed my stay here and can highly recommend the place.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good to stay
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

A basic but nice bed and breakfast. The hosts are very attentive and friendly.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy is very helpful throughout our stay.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, basic accommodations, with no frills.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Senora Lucy was very helpful. Very clean and good breakfast.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort
Lucy made us feel as if we were guests in her home.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucy is an incredible host. She is flexible, kind and very willing to help to make your stay great. We greatly enjoyed our stay and highly recommend it. We were able to walk to and from the bus station in 8 minutes which made our traveling that much easier.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫馨的民宿，老闆娘雖然不懂英語，但能利用翻譯溝通，環境十分整潔，洗澡水力及熱水好好，床褥都十分舒適，地點都近巴士站
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente desayuno

Muy amable Lucy, flexible en cuanto a horario desayuno
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento especial.

Fomos muito bem recebidos por Dona Lucy, sempre atenciosa, disposta a atender nossas necessidades. Local limpo, ótima localização, próximo à rodoviária, calefação ok, chuveiro muito bom e cama muito confortável. Café da manhã atendeu minhas expectativas. O diferencial é o atendimento.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

No hay duda acerca de las ventajas de estar alojado en esta propiedad familiar con una dotación cómoda y ubicación excepcional, a distancia corta del terminal de transporte y del sector comercial de tiendas y restaurantes de esta acogedora ciudad. Recomendado!
Stayed 7 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout parfait, allez y les yeux fermés

Tout était parfait, à 10min de la station de bus. La literie est top, l’accueil parfait. Le petit déjeuner est complet, et peut être pris très tôt selon les horaires de bus. Les chambres sont encore mieux en vrai, super rapport qualité prix
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento e custo x benefício

Gostamos muito da experiência de ficarmos hospedados na Casa Lucy. A proprietária é muito atenciosa e recebe todos muito bem. O café da manhã era servido de acordo com o horário que nós precisássemos. A colchão é muito confortável e os lençóis e toalhas de excelente qualidade. Recomendo muito!
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

A Casa Lucy se encontra em um lugar estratégico em Puerto Natales, a anfitriã é muito gentil, educada e adora ajudar no que pode. Não existem horários para o café da manhã, ela deixa que você escolha o horário que melhor lhe convier, uma experiência muito rara. O café da manhã é diversificado e muito bom, acima até de um padrão de Hotelaria. Gostei muito de tudo, casa limpa, edredons macios, boas camas, chuveiro com água quente e calefação. Lucy me ensinou a usar a calefação para secar algumas roupas, mostrando o quanto ela se atenta aos detalhes e se preocupa com uma excelente estadia. 5 estrelas por próprio merecimento, não conseguiria dar uma nota abaixo disso.
Stayed 5 nights in Feb 2023