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"Terrible service. "

"Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for

and families. Not so much for couples. My room was amazing! Everything was nice,...

"I don't want to rag on the place, but my guess is that there are much better options. This place is rundown, physically uncomfortable (the bed! The chairs in the room! Even the loungers by the pool!), noisy, and just not nice. Very minimal english was spoken (not their fault; I'm the one visiting, so that's my problem to deal with) which made asking for things very challenging. The room I was put in had construction occuring above and next to it, preventing me from ever "relaxing" in my room...

"Very nice people and the room really clean "

"Infelizmente foi uma decepção. O quarto só possui ar condicionado no quarto que é velho e funciona mal. O vento vai só em uma direção que é em cima de uma das pessoas na cama de casal. O banheiro estava imundo, com aranhas e mosquitinhos. Tivemos que pagar a roupa de cama e banho, porém a tolha de piso estava encardida. O quarto no geral tem cheiro de pano molhado e o corredor do elevador cheira a cachorro mal cuidado. O elevador no segundo dia estava quebrado. Não tem café da manhã e nem...

"Hotel está em reforma e não tem nada haver com as fotos da estrutura do hotel, não tem toalha nem sabonete, o quarto é ótimo, os funcionários também e localização é muito boa "