2/10 (非常に不満)
Rebecca、Mackay
小さなお子様連れの家族旅行
2025 年 12 月 21 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was spacious and bed was comfortable. This is the only good thing unfortunately.
Room was generally unclean. Smelt like a pub room on entry. Stains and burns on carpet, stains on bedcovers, smelt like stale cigarettes, air conditioner full of mould which came out onto the cupboard below. Water was yellow, spa bath that didnt work, blankets thrown in cupboard from last person. Toaster didnt work, leaking tap running in bathroom and bathroom had not been cleaned. Liquid on wall next to main bed...urine? Milk in fridge was tiny pods and 5 of them. This was family room, we couldnt all have a cuppa.
Generally very disappointed and they need to employ cleaners, not do it themselves. For $150, there is no way we would stay there again
Rebecca
2025 年 12 月に 1 泊滞在