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Eurostars Hotel Excelsior

4.0 star property
Travelers start their day with panoramic views from the rooftop terrace while enjoying fitness center access and delicious dining options at this Naples retreat

Choose dates to view prices

Located near the Port of Naples, Eurostars Hotel Excelsior offers a peaceful haven with stunning rooftop views. Guests can work out at the gym, dine at the restaurant, or relax with drinks at the bar. Multilingual staff provide praised dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is ￥24,942
￥29,278 total
includes taxes & fees
Jan 25 - Jan 26

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, minibar, in-room safe

Classic Double Room

8.4 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • City view

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • City view

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Junior Suite, Sea View

Junior Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Standard Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 55 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Sea view

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds
  • City view

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • City view

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
Private bathroom
Eco-friendly toiletries
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • City view

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Private bathroom
Eco-friendly toiletries
Bidet
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds
  • Bay view

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View (Single Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds
  • Bay view

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax) | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Bay view

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Bay view

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Bay view

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About the neighborhood

Located near the beach, Eurostars Hotel Excelsior is in Naples City Centre, a neighborhood in Naples. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Toledo and Spaccanapoli. Naples Aquarium and Botanical Garden of Naples are also worth visiting. Visit our Naples travel guide
Map
80121, NA, Naples, Via Partenope 48

What's nearby

  • Naples, Italy. Splendid panoramic view from Castel dell'Ovo over the city and Borgo Marinari after sunset. Marina on Via Partenope with luxury hotels. Mount Vesuvius in the distance. 2012-12-19.
    Via Partenope
    1 min walk - 0.0 km
  • Castel dell\'Ovo which includes night scenes, general coastal views and chateau or palace
    Castel dell'Ovo
    3 min walk - 0.3 km
  • M8NETA Naples (Italy) - Piazza Plebiscito, the main square in the historic centre of Naples. Two equestrian statues stand in front of the church of San Franc
    Piazza del Plebiscito
    8 min walk - 0.7 km
  • collina del Vomero vista da mergellina, napoli
    Lungomare Caracciolo
    8 min walk - 0.7 km
  • Napoli - Panoramica dalla loggia di San Martino
    Molo Beverello Port
    12 min walk - 1.0 km

Getting around

  • Montesanto Station
    5 min drive
  • Chiaia - Monte di Dio Station
    12 min walk
  • Naples Intl. Airport (NAP)
    35 min drive

Restaurants

  • Ristorante La Terrazza
    1 min drive
  • Diego Vitagliano
    4 min walk
  • La Cantina dei Lazzari
    2 min walk
  • Caffè Megaride
    5 min walk
  • Officina
    2 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Piazza del Plebiscito
Located close to Molo Beverello Port and Port of Naples, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and train station drop-off service
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Free newspapers, a water dispenser, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and bidets
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1905
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of Jan 24, 2026, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Jan 25, 2026 start from ￥24,942, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Check-out is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is within a 5-minute walk of Via Partenope and Castel dell'Ovo. Molo Beverello Port and Lungomare Caracciolo are also within 15 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

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Reviews

Eurostars Hotel Excelsior Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

10/10 Excellent

Arcangela

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful room with view of Vesuvius
Stayed 2 nights in Jan 2026

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this Hotel great staff in particular Francesca she was the best very sweet and friendly but most importantly very helpful. I would recommend this Hotel to anyone who travels to Napolis. 5 stars all around the service the friendly staff members is incredible
Stayed 3 nights in Jan 2026

8/10 Good

Branden

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff, room and breakfast buffet were great. The only issue we had is that it would have been nice to know the whole street in front of the hotel would be torn up during the stay which diminished the enjoyment of the stay and having a balcony room.
Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Liked: Amenities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jannette

Liked: Staff & service
Everything about this hotel was amazing except for the sewer smell in the restroom. I would book again for the price and area. As a solo traveler, I felt very safe staying here. Francesca at the front desk spoke very good English and was very helped with pointing me in the direction for things to do. Highly recommend a balcony room or suite. The view is insane!
Stayed 2 nights in Dec 2025

10/10 Excellent

Behrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff, view

Great location, staff, view, and the rooms look like from a castle!
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in naples.... top notch hotel with amazing people. Great location too.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Perfetto. Ease of check in and service across the board.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and always love to stay here
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Lots of restaurants along the promenade. Beautiful rooftop bar and restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

ENRICO P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding desk staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a fantastic location. Sea facing junior suite was wonderful ..light and spacious with amazing view over the bay. Walkable in 10 mins to centre of town or harbour for boat trips. Fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school Italian hotel with classic charm and excellent service
Stayed 2 nights in Jul 2025

10/10 Excellent

Francesco Saverio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, grate place!! Only problem they gave me a different room from the type i booked… but was ok.. anyway in front of the sea. I love this hotel !!
Stayed 1 night in Sep 2025

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous property and Service with a smile is there motto.
Stayed 1 night in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities
Very nice staff and very clean hotel but rooms need updating
Stayed 2 nights in Aug 2025

10/10 Excellent

sridhar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location ambience and very friendly staff. The double room suite was ideal for my family of 4
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Excellent hotel in one of the best locations. The entire staff was very helpful, especially Alessandro, who went out of his way to accommodate our request during the check in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property- love the location and everything about it.rooms are phenomenal!
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for a night before I headed over to the islands. It was conveniently located near the train station and ferry. It was clean and stocked with amenities in the bathroom. It is an older hotel, but it has a wonderful charm, and it has breathtaking views of Mount Vesuvius. The service was great as well. Nothing bad to say.
Stayed 1 night in Aug 2025

10/10 Excellent

Meredith

Liked: Cleanliness, property conditions & facilities
Beautiful historic property with elegant, large rooms. The rooftop buffet is fabulous with great views of the sea and Mount Vesuvius.
Stayed 1 night in Jun 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with highly trained and professional staff. Gorgeous views from roof top restaurant!
Stayed 1 night in Jul 2025

10/10 Excellent

tin wing wayne

Liked: Staff & service, property conditions & facilities

Great Hotel with Great Views

Located in one of the best locations in Naples, right by the sea surrounded by nice restaurants and bars. Breakfast at the roof top terrace is a must do in Naples, overlooking the sea and Mt V. Highly recommended!
Stayed 3 nights in Jun 2025