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Eurostars Hotel Excelsior

4.0 star property
Upscale hotel, a short walk to Castel dell'Ovo

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Eurostars Hotel Excelsior

Yoga
Exterior
Premium bedding, down comforters, minibar, in-room safe
Restaurant
View from room

Reviews

8.8

Excellent

Popular amenities

  • Bar
    BarBar
  • Gym
    GymGym
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Check-in time

2:00 PM

Check-out time

12:00 PM
The price is ￥31,712
￥36,385 total
includes taxes & fees
Aug 19 - Aug 20

Explore the area

Map
80121, NA, Naples, Via Partenope 48
  • Popular LocationCastel dell'Ovo4 min walk
  • Popular LocationPiazza del Plebiscito10 min walk
  • Popular LocationMolo Beverello Port14 min walk
  • AirportNaples (NAP-Naples Intl.)35 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great location! Close to everything!
Gita
Jul 18, 2024
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About the neighborhood

Naples

Located near the beach, Eurostars Hotel Excelsior is in Naples City Centre, a neighborhood in Naples. Molo Beverello Port and Port of Naples are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Toledo and Galleria Umberto I. Check out an event or a game at Stadio Diego Armando Maradona, and consider making time for Via Caracciolo e Lungomare di Napoli, a top attraction not to be missed.
Visit our Naples travel guideOpens in a new window

What's nearby

  • Castel dell'Ovo - 4 min walk
  • Piazza del Plebiscito - 10 min walk
  • Molo Beverello Port - 14 min walk
  • Via Toledo - 14 min walk
  • Port of Naples - 3 min drive

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Transatlantico - ‬5 min walk
  • ‪Officina del Mare - ‬5 min walk
  • ‪Rosolino - ‬1 min walk
  • ‪La Piazzetta - ‬3 min walk
  • ‪La Scialuppa - ‬5 min walk

About this property

Eurostars Hotel Excelsior

Upscale hotel near Molo Beverello Port
Located close to Via Toledo and Port of Naples, Eurostars Hotel Excelsior provides a terrace, dry cleaning/laundry services, and a bar. In addition to a gym and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and train station drop-off service
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Luggage storage, a front-desk safe, and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 122 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bidets and tubs or showers
  • Electric kettles, daily housekeeping, and phones

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Frequently asked questions

Is Eurostars Hotel Excelsior pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Eurostars Hotel Excelsior?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Eurostars Hotel Excelsior on Aug 19, 2024 start from ￥31,712, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Eurostars Hotel Excelsior?

Self parking is available for EUR 30 per day.

What time is check-in at Eurostars Hotel Excelsior?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars Hotel Excelsior?

Check-out is at noon.

Where is Eurostars Hotel Excelsior located?

Located in Naples City Centre, this hotel is within a 5-minute walk of Via Partenope and Castel dell'Ovo. Royal Palace and Lungomare Caracciolo are also within 10 minutes. Chiaia - Monte di Dio Station is 12 minutes by foot and San Pasquale Station is 18 minutes.

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 18 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to everything!
Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Naples was not.
Stayed 1 night in Jul 2024

10/10 Excellent

Gregg, Oakland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay at this hotel. Loved the large room, very clean, comfortable bed, and the highlight was the breakfast on the 7th floor with amazing views and good food. Not many other amenities in the hotel, but overall I enjoyed my stay. Staff was friendly and very helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location on the water. We were very pleased with our rooms, the location and the staff. A very pleasant stay in Naples!
Stayed 2 nights in Jun 2024

8/10 Good

Rabih

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were too arrogant, not friendly and did not assist us in booking a reservation at the roof top restaurant saying it was fully booked and we passed by the restaurant it was empty but refused to dine in out of principle and went for a nearby restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your hotel is gorgeous. Upon our arrival, I asked for a sea view, and we were given an upgrade beautiful room overlooking the water at no charge. We had drinks and snacks on the beautiful rooftop terrace. Our server was super nice, very socialiable with us with a fun sense of humor. Wish we could have stayed longer. Very convenient to the walking restaurants along the water. Very pretty.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional rooms, breakfast and location. Parking in front was a big plus!
Stayed 5 nights in Mar 2024

10/10 Excellent

Cliff

Stayed 3 nights in Jun 2024

10/10 Excellent

Destiny

Stayed 1 night in Jun 2024

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! We would definitely stay here again. It’s a bit run down to be honest but the views, the classic charm and friendly staff make it an enjoyable place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very close to great restaurants. Staff was very friendly and accommodating.
Stayed 2 nights in Jun 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful roof top bar dining area with amazing views.
Stayed 2 nights in May 2024

10/10 Excellent

Francisco

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in May 2024

10/10 Excellent

Diane, Little Silver

Stayed 3 nights in May 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a nice quiet room. Very nice staff. Breakfast was pretty good. Plenty of good places to eat within a short walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, friendly and exceptional staff. Their dining terrace has an exceptional view--if you go, make sure to enjoy at least a cocktail there. Could walk to everything we wanted to see in Naples. Close drive to airport.
Stayed 2 nights in May 2024

10/10 Excellent

Mohd

Stayed 1 night in May 2024

6/10 Okay

Camille

Liked: Cleanliness
Disliked: Staff & service
I was told I was getting a room with a view but did not. The house keeping dept seemed inconvenienced by everything. There was no decent coffee available to someone leaving before breakfast was served.
Stayed 1 night in May 2024

8/10 Good

Padma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful especially as we lost our bags on the first day. There’s a roof top restaurant with great views of Vesuvius and Capri overlooking the Naples bay where we spent most evenings having dinner. Rooms and the hotel itself has beautiful ambiance and was very relaxing.
Stayed 6 nights in May 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s construction across from the hotel, but it’s not hotel’s fault. There’s an amazing rooftop and rooms with balconies. Really pretty hotel. Breakfast is amazing! Coffe served in a silver kettle is so nice 😃
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water.
Stayed 3 nights in May 2024

6/10 Okay

Sharon, Gold Coast

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Faded old Hollywood that needs updating. Our room was very small & cold (12 degrees one night) Then we were Told the air con was controlled by staff & we couldn’t change it! Breakfast good. Bar staff particularly Daniele were nice. View from the rooftop fabulous. Not much variety in the restaurant.
Stayed 6 nights in Apr 2024

10/10 Excellent

Gennady

Traveled with family
Liked: Amenities
Location location location
Stayed 2 nights in Apr 2024