デュークス・ノーズ周辺のホテル

「overall good. Except bathroom smell」

「Excellent property」

「Cl」

「Our welcome at the reception was ice-cold no one smiled, slow check-in, we reached exactly on time but rooms weren't ready. When the 2 rooms were allotted (we were 4 family members with a toddler) it was on different floors which was very inconvenient. However, one of the senior receptionist proved to be helpful throughout with driver and some fake police issues. Rooms were sufficiently large and comfortable but linen were not exactly clean. The property condition is poorly maintained especially...

「 The property looks beautiful at first instant especially in pictures and the rooms are quite spacious, which initially gives a good impression. One of the biggest disappointments is the restaurant. It is poorly maintained with no proper seating, dirty and damp walls, and mop cloths scattered across the floor to cover the wet areas.It also lack basic amnities in room like toothpaste, toothbrush, towels and even the water bottles are not present in room.The room lock is so poor that it can be...

「Stay was comfortable, hotel staffs and services were good. Overall stay was excellent. Best wishes 」

「Rooms are clean and comfortable. 」

「I think the positive reviews are paid ones. They converted an old bungalow into a hotel. It was right besides train crossing and every now and then you could hear the noise of trains. Some basic facilities like intercom was missing. Although the rooms were clean and tidy, the bedsheet was not so clean. A basic thing like shampoo and bodywash were not provided. Last but not the least, when i wanted to make a card payment, they did not have card swiping machine. Nothing great about the food. 」

「Breakfast didn't have much options when we received for the 2nd day. We have paid so much money(around 4 times of the actual cost) through Expedia, and we asked for complimentary breakfast from the day1 which was already in their itinerary. On the 2nd day, we were not having any towels in our bathroom whole day. 」