Elevator

Reviews of Cuore Nagasaki EkiMae

3 out of 5
Cuore Nagasaki EkiMae
7-3 Daikokumachi, Nagasaki, Nagasaki, Kyushu Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 890 reviews" "
Rating 8 - Good. 384 out of 890 reviews" "
Rating 6 - Okay. 70 out of 890 reviews" "
Rating 4 - Poor. 12 out of 890 reviews" "
Rating 2 - Terrible. 10 out of 890 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mitsuru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

thi hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for everything
Stayed 3 nights in May 2024
Response from ホテルクオーレ長崎駅前 くちこみ担当 on May 12, 2024
Thank you very much for choosing our hotel.We would also like to thank you again for your feedback on that occasion.We will continue to strive to be the hotel of choice for many guests in the future.We hope you will visit us again when you come back to this area.Front Desk Miyazaki

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
This is a stones throw from the main railway station and a shopping plaza so ultra convenient. A clean functional hotel. Cheaper to buy breakfast direct at the hotel rather than included in the booking.
Stayed 1 night in Apr 2024
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Apr 17, 2024
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

Yuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was small,but very clean. It was perfect for us 2. The anemities they offered were great. They smelt very good.
Stayed 2 nights in Feb 2024
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Feb 19, 2024
Thank you very much for your high evaluation. Thank you very much.We are very happy to hear that you were satisfied with our service.We are very happy to hear that you liked our hotel.We hope that you will have another opportunity to visit our hotel again.All of our employees look forward to serving you again.Front Desk Toyoshima

10/10 Excellent

Dulce

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to train station. Has a big mall with lots of shopping and dining establishments nearby.
Stayed 1 night in Jan 2024
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Jan 7, 2024
Thank you very much for your visit.We hope you will visit us again.All of us at the hotel will continue to work together to provide you with a place to relax and satisfy your needs.Front desk Toyoshima

8/10 Good

James, Koriyama

Liked: Cleanliness, staff & service, amenities
Room was spacious, and location was convenient. Only downside was lack of view from the window, but not a bad take away from a decent stay.
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Dec 30, 2023
Thank you very much for choosing our hotel.We also thank you very much for your feedback on that occasion.We will do our best to provide you with even better hospitality the next time you visit us.We look forward to seeing you again.

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Nov 28, 2023
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very convenient since close to station. The breakfast buffets was pretty good. The price was reasonable.
Stayed 2 nights in Nov 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Nov 21, 2023
Thank you very much for staying at our hotel in the past few days.Thank you very much for your positive feedback about our breakfast. We will strive to improve our hospitality even further.We hope you will use our hotel as a base for sightseeing next time.We will continue to make efforts to be the hotel of choice for many people in the future.We hope you will visit our hotel again when you come back here.Front Desk Toyoshima

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

R.A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station so very convenient for travelers. There is allot of construction in the area but it wasn't noisy in the room. Staff were nice and friendly.
Stayed 1 night in Oct 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Oct 20, 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

6/10 Okay

Glen, Port Douglas

Traveled with partner
Liked: Cleanliness, staff & service
Basic hotel in a good location. No pool, no spa, no gym, no English television channels at all, and very basic breakfast. Seemed expensive for what it was compared to other better hotels in Japan. Breakfast staff and cleaning staff were excellent and efficient.
Stayed 7 nights in Sep 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Oct 12, 2023
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.Front Araki

8/10 Good

Prabhakar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Wing Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to get to from Nagasaki Station. It's also just right across the tram system so you can basically get to everywhere in Nagasaki pretty easily. The rooms are kept very clean. The only issue that I have is that the carpet is stained so make sure to use the slippers they provide.
Stayed 3 nights in Sep 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Sep 11, 2023
Thank you very much for staying with us.Thank you for choosing us from among the many facilities available.As for the location of the hotel, it is a 7-minute walk from JR Nagasaki Station, and there are many trams and buses available, so we are sure you will have no inconvenience in using our hotel.We will continue to make every effort to be the hotel of choice for many guests.We look forward to welcoming you again.Front desk staff Toyoshima

2/10 Terrible

Masako

Traveled with group, Traveled with family
Disliked: Staff & service
My son’s family supposed to check in and found out my son got COVID. So he and his family stayed back in Kyoto. And my husband also got COVID, so I occupied my room myself. Anyway, by the time we checked in they sold my son’s room. Can you do anything for this urgent situation? We booked many rooms with you on this trip. My e some credit for future use. If you can do anything we are very much appreciated. Thank you. We still stay Narita’s hotel by Hotel.com. Thank you.
Stayed 1 night in Aug 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Aug 31, 2023
Thank you for using our hotel this time.We are sorry to hear that you were faced with an unexpected event.All the staff will do their best to make you happy when you come again.We look forward to serving you again.

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

2/10 Terrible

uf

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did request non-smoking room. But when we got the room, the room is full of the smoking smell. Then we had raised our concerns to the staff, the staff reconfirmed that the room is non-smoking and there were no other rooms to change. But in our room we found an ashtray within. Ventilation is also very bad as the bed area has no air con. The L-shaped corridor blocked the air con at the entrance and there is literally no air flow at the bed.
Stayed 2 nights in Jun 2023
Response from IKEDA on Jun 28, 2023
Thank you for staying at Hotel Cuore Nagasaki Ekimae.However, we apologize for the inconvenience caused by the room type.When I checked the reservation, it was in a smoking room.However, we apologize that we were unable to meet your request regarding the air conditioning and the fact that we were unable to change to a non-smoking room.We sincerely accept the opinions received from our customers this time, and will devote ourselves to improving quality in the future.Thank you for taking time out of your busy schedule to provide us with valuable feedback.Front Ikeda

6/10 Okay

lisa, Campbell River

Stayed 2 nights in May 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Automated checkin, but with very friendly and welcoming staff on hand to help. Excellent. Amenities very good. Room small, but as expected. Bed very hard and pillow also quite hard, but overall very good stay and very convenient for station/ streetcar etc.
Stayed 1 night in Mar 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Apr 4, 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We look forward to seeing you soon on your next visit.

4/10 Poor

Bette

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is pretty old and room size is small. I paid more than 18k yen for this hotel. Compared with all other hotels I travelled in Kyushu, this is the worst hotel and price is expensive. I don't recommend this hotel to anyone.
Stayed 1 night in Mar 2023

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean properties, nice amenities, friendly staff. Breakfasts available for a small fee. Double room OK with space around 2 sides of the bed, making moving around easier. Hotel is also next to the JR Nagasaki station. Trams also run through the street right outside the hotel, too. Will stay again if we come back.
Stayed 1 night in Jan 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Jan 15, 2023
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Siu Kwan Rosetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Rodolfo, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel. I need to be near nagasakinstation and thisnwas perfect. Not as famcy as some hotels, but a great, commfortable room with what felt like more space
Stayed 1 night in Jan 2023
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Jan 8, 2023
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Shimako

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was near the station.
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Jan 8, 2023
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.

10/10 Excellent

Mr Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Cannot beat the location. Breakfast was incredible.
Stayed 4 nights in Nov 2022
Response from Front Ikeda on Jan 3, 2023
Thank you for using Hotel Cuore Nagasaki Ekimae.As our guests say, our hotel is located an 8-minute walk from Nagasaki Station, and is very popular with both tourists and business travelers.Also, thank you for praising our breakfast.I am very happy to hear that.We look forward to welcoming you again when you come to Nagasaki.Thank you for taking time out of your busy schedule to post.Front Ikeda

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the room was large, breakfast was good and the location was very convenient. Our window opened right onto the side of an adjacent building and the bed was a bit hard. Overall it's a good value and convenient place
Stayed 3 nights in Dec 2022
Response from Front Ikeda on Jan 3, 2023
Thank you for using Hotel Cuore Nagasaki Ekimae.Thank you again for praising our staff and breakfast.As you said, the area around the hotel is surrounded by buildings, so you can't see much of the scenery.We apologize that the bed did not meet your expectations. We will take this into consideration in the future.I would appreciate your favor if there is another opportunity.Thank you for taking time out of your busy schedule to post.Front Ikeda

10/10 Excellent

YUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to public transportations
Stayed 1 night in Oct 2022
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Oct 19, 2022
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

8/10 Good

Brenda

Grrat location.
Stayed 3 nights in Oct 2022
Response from ホテルクオーレ長崎駅前 くちこみ担当 on Oct 11, 2022
この度はご宿泊いただきまして誠にありがとうございました。数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent trip.
It is in center of the city and near the train station.
Stayed 2 nights in Dec 2021
Response from Front desk Nakashima on Jan 6, 2022
Thank you for using Hotel Cuore Nagasaki Ekimae. As you said, the hotel is located a 7-minute walk from Nagasaki Station, making it an ideal hotel for sightseeing and business. There are other restaurants and commercial facilities, so I think it is convenient. All the staff will continue to devote themselves to improving the service. Also, when you come to Nagasaki, thank you for visiting our hotel. Thank you for posting while you are busy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

4/10 Poor

Hari

Traveled with family
Stayed 1 night in Dec 2021

8/10 Good

LUCIANA ELISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

DimDim, Japan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The location is really strategic with everything, from shopping, eating, entertainment, and transportation station ALL AROUND YOU!
Stayed 3 nights in Jul 2020
Response from Front clerk ikeda on Aug 17, 2020
Thank you for visiting Hotel Quore Nagasaki Ekimae. In addition, all the staff are very pleased to receive the compliment. There are convenience stores and taverns around the hotel, which are within walking distance. Were you satisfied with your stay? We will continue to devote ourselves to improving the service. We look forward to your next visit. Thank you for posting.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice amenities, especially for the price. Breakfast was inexpensive and tasty. Very convenient location. The automated checkin was a little cumbersome but probably because I needed to use English.
Stayed 1 night in Jun 2020
Response from Front clerk ikeda on Aug 17, 2020
Thank you for using Hotel Cuore Nagasaki Ekimae. As you say, our hotel is blessed with a good location, a 2-minute walk from the Nagasaki station front train stop. In addition, I am satisfied with the convenience store and tavern, which are within walking distance. Also, please visit us when you come to Nagasaki. Thank you for posting.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location for convenience and ease for visiting major sightseeing spots of Nagasaki and for affordable dining matched by hotel’s quality & hospitality and great breakfast buffet!
Stayed 2 nights in Mar 2020
Response from Front clerk Yamada on Mar 15, 2020
Thank you very much for having stayed at Hotel CuoreNagasakiekimae, and taking the time to write a review about your recent stay. We will continue our effort to provide the best service for our guests. We are very much looking forward to your next stay with us.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average hotel through and through but near to station
Stayed 1 night in Feb 2020
Response from Front clerk Yamada on Mar 15, 2020
Thank you very much for taking the time to write about your experience at Hotel Cuore Nagasakiekimae.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Front clerk ishikawa on Mar 15, 2020
Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to promote better service in the future. We sincerely look forward to your next visit.

8/10 Good

AdHox, Melbourne, Vic, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location opposite Nagasaki station and the adjacent tram stop. The room was on the smaller side, even for a budget Japanese business hotel, but it was clean. The bed was not quite as firm as I expect at a Japanese business hotel, which loses a point with me but probably gains a point for many people who prefer a softer bed. There is a restaurant on the premises but it didn't open during my stay. The surrounding area is not well served for restaurants other than those at the station.
Stayed 2 nights in Feb 2020
Response from Hotel CUORE Nagasaki-ekimae on Feb 5, 2020
Thank you very much for having stayed at HotelCUORE Nagasaki-ekimae. We are glad to hear that you have enjoyed staying with us. We will continue our effort to provide the best service for our guests. We sincerely hope to welcome you back on your next visit to Nagasaki. Best Regards.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just Opp the JR station and tram station. Room size was good. Like that they have an oven and microwave in the hotel.
Stayed 1 night in Jan 2020
Response from Front clerk Yamada on Mar 15, 2020
Thank you very much for staying with us. We sincerely hope to welcome you back on your next visit to Nagasaki.

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location!
Wonderful location, clean rooms, professional yet friendly staff. Take elevator from the walkway, and it's right there. Super nice for travelers with luggage.
Stayed 1 night in Jan 2020

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located for visitor attractions.
We stayed at this hotel as it was close to the JR Nagasaki Station. Very convenient pedestrian overpasses from the station to the hotel. We left our luggage with the front desk as we arrived several hours before check-in. Staff was very friendly and we communicated well. Offered us breakfast coupons which we purchased. It appears that Japan hotels are beginning to use electronic check-ins which required assistance from front desk staff. Rooms were typically small and compact. Their breakfast was very good, family enjoyed it. Hotel is also very close to Nagasaki city tram line - another plus for its location - and the pedestrian overpass allows you to avoid crossing the busy street.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Staff are very helpful though they dont really speak English. I love their self check in and out. And free coffee and tea.
Stayed 3 nights in Dec 2019

10/10 Excellent

stella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
It’s like staying in traditional Japanese house. Pleasant experience. It’s clean and spacious. Sleep on futons. Convenient location smack in the middle of shops and restaurants.
Stayed 2 nights in Dec 2019

8/10 Good

Nawras

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Jennifer, Rochester NY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is right across the street from the train station. It still takes a few minutes to get there because you have to climb up stairs to a walkway that goes over the road then climb back down (or elevator) to get to the hotel. It was very "western'. Pro: close to train station, close to shopping, close to streetcar. Modern facilities. The breakfast was tasty - not a lot of selection, but enough to fill you up. Con: The (PAY) dryers are TERRIBLE. We ran one load through 4 times and the clothes were still damp. The air conditioner didn't get the room cold. It was November, but the room was stuffy and my husband likes it colder.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was very clean and close to the transport hub like train stations.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the how central the location is. A good base in Nagasaki. Hotel was adequate for my needs. Breakfast was good and cheap if purchasing breakfast coupons from the front desk in advance. Nagasaki Bus station a few meters away on the same side of the road. The free coffee, milk tea and hot choco from the reception is definitely a plus! As for the cons, I hope they improve clothes rack. Am ok without a cabinet, but I did not like that a small towel rack was installed instead of a proper clothes metal rack/bar where you can hang clothes properly. We stayed 3 nights and it’s a hassle hanging out clothes/coat. If staying overnight, I think it wouldn’t be a problem
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Ty, Canada

Liked: Cleanliness, staff & service, amenities
Super close to train station and can get you to ant tour attractions easily via city tram just outside of the hotel. Clean room and helpful staff. The only minus for me is that my room 's air conditioner makes weird noises so at night i had to turn it off so that it doesnt bother my sleep, other than that its a goos hotel to stay at in general
Stayed 3 nights in Oct 2019