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"Very good "

"We enjoyed our stay here. The room was very clean and comfortable. However, do note that the bath tax is not included in the booking fee and it's a compulsory payment at the property."

"We have stayed in Nagaoka a few times. This hotel is the best. The staff are extremely kind and accommodating. The breakfast buffet is probably the best in all of Niigata prefecture. The rooms are renovated leaving us with the best large and highest pressure shower I've ever had."

"Relatively close to the station, but not much around the hotel… need to walk across the station to find convenience stores, the price for the room is good though"

"Amazing hotel nestled in a cute, explorable village."

"Staff were very helpful despite our lack of Japanese linguistic skills. They were very patient. "

"The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner."