Petit Hotel Enchante

Photo gallery for Petit Hotel Enchante

Primary image
Twin Room | Free WiFi, bed sheets
Room (Western-Japanese style) | Free WiFi, bed sheets
Twin Room | Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Petit Hotel Enchante

Petit Hotel Enchante

3.0 star property

4.8/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
399-9301, Nagano, Hakuba, Hokujo 2455-3

Explore the area

  • Popular LocationHakuba Saegusa Art Museum3 min walk
  • Popular LocationHakuba Art Museum16 min walk
  • Popular LocationHakuba Olympic Museum3 min drive

Choose dates to view prices

About this area

Hakuba

Petit Hotel Enchante is located in Hakuba. Hakuba Art Museum and Hakuba Mini Train Park are cultural highlights, and some of the area's activities can be experienced at Hakuba Valley Ski Area and Happo Information Center. Spend some time exploring the area's activities, including downhill skiing and snowboarding.

What's nearby

  • Hakuba Saegusa Art Museum - 3 min walk
  • Hakuba Art Museum - 16 min walk
  • Happo Information Center - 16 min walk
  • Hakuba Ski Jumping Stadium - 3 min drive
  • Hakuba Olympic Museum - 3 min drive

Getting around

  • Hakuba Station - 19 min walk

About this property

Petit Hotel Enchante

3-star hotel with a free shuttle to the slopes
Petit Hotel Enchante offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and complimentary wireless Internet access. Limited housekeeping is available.
Petit Hotel Enchante offers 7 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip train station shuttle
  • Free ski shuttle

Food and drink

  • Full breakfast available for a fee daily: JPY 1620 per person
  • 1 restaurant

Things to do

  • Karaoke

Conveniences

  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Ski storage

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: JPY 1620 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Petit Hotel Enchante Hakuba
Petit Enchante Hakuba
Petit Enchante
Petit Hotel Enchante Hotel
Petit Hotel Enchante Hakuba
Petit Hotel Enchante Hotel Hakuba

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 15 out of 18 reviews
5 - Excellent 83%
Rating 4 - Good. 2 out of 18 reviews
4 - Good 11%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 0 out of 18 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 18 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind and helpful staff. Clean spacious rooms. Heated gear storage for skiers and snowboarders.
Stayed 2 nights in Dec 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
Stayed 5 nights in Feb 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire host family was very welcoming and friendly. Made us feel at home.
Stayed 4 nights in Jan 2020