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Montblanc Hakuba Familia

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Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Montblanc Hakuba Familia

Montblanc Hakuba Familia

2.5 star property

4.3/5 Excellent

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
399-9211, Nagano, Hakuba, 22201-65 Kamishiro

Explore the area

  • Popular LocationHakuba Goryu Ski Resort6 min walk
  • Popular LocationChokoku-ji Temple20 min walk
  • Popular LocationHakuba Green Sports Park4 min drive

Choose dates to view prices

About this area


Montblanc Hakuba Familia is located in Hakuba. Hakuba Valley Ski Area and Hakuba Goryu Ski Resort are worth checking out if an activity is on the agenda. Hakuba Mini Train Park and Shiki Theater Museum are also worth visiting. Spend some time exploring the area's activities, including skiing, snowboarding, and ski lifts.

What's nearby

  • Hakuba Goryu Ski Resort - 6 min walk
  • Chokoku-ji Temple - 20 min walk
  • Hakuba Green Sports Park - 4 min drive
  • Hakuba Sanosaka Ski Resort - 5 min drive
  • Hakuba 47 Winter Sports Park - 5 min drive

Getting around

  • Hakuba Station - 9 min drive

About this property

Montblanc Hakuba Familia

Ski-in/ski-out hotel with a restaurant
With direct access to the slopes, Montblanc Hakuba Familia makes guests feel at home with amenities like a restaurant, ski storage, and ski passes. Weekly housekeeping is available.
Montblanc Hakuba Familia offers 11 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals).

Languages spoken


Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM–8:30 AM
  • 1 restaurant

Family friendly

  • Refrigerator


  • Lockers available

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Luggage storage
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage


  • Indoor public bath (no minerals)


  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Heating


  • Free toiletries
  • Hair dryer
  • Towels


  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

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Check-in from 1:00 PM - 9:00 PM
Minimum check-in age - 18


Check-out before 9:30 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property Registration Number 長野県大町保健所指令29大保第22-24

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Montblanc Hakuba Familia Hotel
Montblanc Familia Hotel
Montblanc Familia
Montblanc Hakuba Familia Hotel
Montblanc Hakuba Familia Hakuba
Montblanc Hakuba Familia Hotel Hakuba

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 4 out of 10 reviews
5 - Excellent 40%
Rating 4 - Good. 5 out of 10 reviews
4 - Good 50%
Rating 3 - Okay. 1 out of 10 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 10 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Staff & service
Outstanding customer service! Thank you Essy and Yasako for helping us with transport, lift tickets and ski hire. Breakfast was delicious and huge.
Stayed 5 nights in Dec 2019

4/5 Good

Traveled with group
Liked: Staff & service
Disliked: Room comfort
The owner was really helpful in shuttling us to and from stations but this was definitely not a ski in ski out
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Staff & service, property conditions & facilities
The service staff was very welcoming and provided all we needed. We had very good memories of our first local skiing.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
冷蔵庫や電気ポットがあって便利でした。エアコンが静音機能つきだったのもよかったです。 たまたま学生さんと思しきグループと一緒でずいぶん遅くまで賑やかにされていました。おそらくホテルの方にも聞こえていたはずなので、少なくとも深夜0時以降は注意していただきたかったです。(客としてはどうしても言いにくいです。) 部屋の鍵に不具合があったので、それは早急に直した方がいいと思いました。
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019