Mystic - New London Vacations from ￥300,916

Nice quiet hotel. Older but very clean. Would stay here again.

Hotel was clean and quiet with friendly staff amd a nice breakfast in the morning.

Love the Crown Plaza Albany NY. Will continue to stay there, my hotel of choice every-time. ♥️

Nice bed, very good breakfast..... The hotel screams for maintenance, or at least, in the room that I stay. Beautiful foliage around.

The property was not bad and the staff were friendly/helpful. The room it self was decently maintained but the smell of cigarette smoke was overwhelming, we chose a non smoking room and we feel like we got a well cleaned smoking room. The restroom smelled of cigarette smoke as if someone was smoking nextdoor or it was in the vents. It was just gross to be in since we do not smoke and we had our children in there. The room was decently clean but they only do a turndown service every 7 days so we were only given one opportunity to have our room refreshed on a 10day stay. Wish they had a better schedule with that so people not 'living' there would have the opportunity to have a clean room for all of the stay. Also the rule that we needed to bring our dirty toqels down to the front desk and swap them just to recive new towels during our 4 peraon 10day stay was a bit inconvenient and just not what we were used to on a hotel stay. Also, they need to rephrase that there is breakfast included. They only offer granola bars, coffee tea and oatmeal. More of a coffee station then a breafast. I say this because we booked here partially because of the breakfast included option to help with our busy schedule and of course to help with costs. Just seem like false advertisement. Staff was helpful and very nice and of course was just following whatever rules they have in place by management but some of the ways service for guest was handled was messy and just not at all expected.