The property is fairly nice, 3 pools, 2 hot tubs, and a lazy river. Plenty of parking, a little awkward, but not unexpected or too bad. What really brought the ratings down was the cleanliness of the property when we arrived. The good thing is that it kept us out and doing other things to stay away from the condo. Kitchen was decently clean, but the bedrooms and bathrooms were not. Hair, whiskers, and some other substance on bathroom surfaces. Bathmats, mattress covers, and comforters not cleaned between clients, it shows. Big roach on living room floor (dead). TV not hooked up, so had to figure out cabling to get it working. Not a big deal since we really didn't hangout in the room.
These things would all be easy to remediate with a little time and effort. I know that all the places are really hurting on staffing so this may not be the norm, just what we experienced.