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"Onsen is very nice, provides lots of free amenities "

"The room was very clean and quiet. The staff were very friendly. They even lent me an umbrella when it rained."

"Great hotel but not cheap."

"Heart of the Osen area and easy trolley ride to other tourist areas. Staff was very professional and helpful."

"Travel. I was very satisfied. I liked the transportation, the shopping street, and it was right in front of the hotel. It's nice that the airport is close."

"Want again visit "

"침대사이즈가 커서 좋았고 조식도 맛있었어요. 사우나 시설도 좋았으나 타월 비치가 안돼 불편했어요."

"I’m posting this or my son who just stayed there. He said that he almost hesitated because of some of the bad reviews, but after staying there, he didn’t understand why they would have left them. He said it’s a very traditional Japanese place to stay which he appreciated. He is not in Japan to stay in American style hotels. Also, the price cannot be beat. He said he would absolutely stay there again and really appreciated everything about the place."

"Very close to the castle for a nice visit and tram lines to get around the city "